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User Guide for Resource Manager Essentials 4.1

OL-11714-01

Chapter 17 Working With SmartCase

Launching Cisco.com Service Request Tool

Contents

Main User Guide for Resource Manager Essentials Page CONTENTS Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Open Source License Acknowledgements OpenSSL/Open SSL Project License Issues Page Page Page Preface Page Audience Conventions Product Documentations Page Related Documentation Obtaining Documentation, Obtaining Support, and Security Guidelines Page Overview of RME RME Feature List Home (Tab) Device Management Status Collection Status Recently Completed Jobs 24 Hour Syslog Severity Summary 24 Hour Changes System Tasks Device Management Tasks Reports Devices (Tab) Inventory Device Management Page Group Administration Config Mgmt (Tab) Archive Management Page Config Editor NetConfig Software Mgmt (Tab) Page Job Mgmt (Tab) Reports (Tab) Tools (Tab) Change Audit and Audit Trail Syslog NetShow Admin (Tab) cwcli Framework RME Device Center Page Page RME Process and the Dependency Processes Shortcut Links Page Page Page Page Page Page What's New in this Release New Features in RME 4.1 Page Page Page Adding and Troubleshooting Devices Using Device Management Page Understanding the Device and Credentials Repository Device Management Administration Settings Automatic Addition of Device and Credential Repository Devices to RME Verifying the Device Credentials While Adding Devices to RME Using the RME Devices Window Adding Devices to RME Licensing Behavior While Adding Devices Adding Devices to RME Manually Page Editing Device Attributes While Adding Devices to RME Page Adding Devices to RME Automatically Editing RME Device Attributes Page Page Page Attribute Error Report RME Device Attributes Export File Format Exporting RME Device Credentials Deleting Devices from RME Understanding the RME Device States Working With Normal Devices Exporting the Normal Devices Credentials Suspending the Normal Devices Deleting the Normal Devices Resubmitting the Normal Devices Generating the Inventory and Configuration Collection Status Report Working With Pending Devices Working With Suspended Devices Resubmitting the Suspended Devices Deleting the Suspended Devices Working With Pre-deployed Devices Exporting the Pre-deployed Device Credentials Suspending the Pre-deployed Devices Deleting the Pre-deployed Devices Resubmitting the Pre-deployed Devices Diagnosing Pre-deployed Devices Page Page Page Page Working With Alias Devices Resolving an Alias Device Working With Conflicting Device Types Resolving the Conflicting Device Type Deleting the Conflicting Device Type Checking and Viewing Device Credentials Page Generating Device Credentials Report Credential Verification Report Page Credential Error Report Verifying Device Credentials Viewing Job Details Page Device List Manipulation Service XML DTD for DLMS Guidelines for Creating the XML File Adding Devices to Device Credentials Using DLMS Listing the Devices and Their Status Using DLMS Page Getting the Device Credentials Data 3-53 Setting the Device Credentials Using DLMS Page Page Page Getting the Device IP Address 3-58 Sample DLMS XML Request File 3-59 3-60 3-61 3-62 3-63 Sample Java and PERL Scripts to Invoke the Servlet Java Example PERL Example Java Example 3-64 3-65 3-66 PERL Example Device Manageability Status Understanding Device Manageability Status Report Using RME Device Selector Page Using Simple Search Using Advanced Search Page Page Page Using Advanced SearchAn Example Using the All Tab Page Using the Search Results Tab Using the Selection Tab Device Icons and Device Types Page Page Page Managing RME Device Groups Using Group Administration Using RME Group Administration Creating a User-defined Group Entering the Group Properties Details in Properties: Create Dialog Box Page Defining the Group Rules in the Rules: Create Dialog Box Assigning Group Membership in the Membership: Create Dialog Box Understanding the Summary: Create Dialog Box Editing a User-defined Group Viewing Group Details Viewing Membership Details Refreshing Membership Deleting Groups Understanding the Grouping Rules Page Examples for Grouping Rules Page Page RME Group Administration Process Understanding RME Device State Transition RME 3.x Behavior States in RME 4.x State Transitions Pending Pre-deployed Normal Aliased Suspended Conflicting RME 4.x Scenarios Device Addition Inventory Detailed Device Report Configuration Deployment Using Config Editor Configuration Changes Using NetConfig Software Image Upgrade Managing Inventory Collection and Polling Using Inventory How to Use Inventory Pre-requisites Collecting and Updating Inventory Data Viewing Reports and Graphs Using the Inventory Job Browser and Viewing Inventory Collection Status Using the Inventory Job Browser Page Page Viewing Job Details Creating and Editing an Inventory Collection or Polling Job Page Stopping, Cancelling or Deleting an Inventory Collection or Polling Job Viewing Inventory Collection Status Inventory Administrative Operations Setting Change Report Filters Page Page Page Page Page Page Page Page Page Changing the Schedule for System Inventory Collection or Polling Cisco.com Fetch Interval Generating Inventory Reports Page Page Page Generating a 24 Hour Inventory Change Report Generating a Hardware Report Generating a Software Report Generating a Detailed Device Report Generating a Chassis Slot Summary Generating Chassis Slot Details Generating MultiService Port Details Generating a Hardware Summary Graph Generating a Software Version Graph Generating a Chassis Summary Graph Generating a PSIRT Summary Report Fields in the PSIRT Summary Report Tables Generating End of Sale/End of Life Report Fields in the End of Sale/End of Life Report Tables Page Using Inventory Custom Report Templates Page Adding a Rule Page Modifying a Rule Deleting a Rule Modifying a Custom Template Deleting a Custom Template Understanding Template Rules Evaluation Running a Custom Report Custom Report Output Exporting Device List to Device Selector Exporting Custom report output to a file Examples of Custom Template Definitions Template Definition Example 1 Template Definition Example 2 Template Definition Example 3 Template Definition Example 4 Template Definition Example 5 Template Definition Example 6 Template Definition Example 7 Template Definition Example 8 Template Definition Example 9 Template Definition Example 10 Using Device Center for Inventory Tasks Page Page Generating Reports Using the Reports Job Browser Page Page Using the Reports Generator Defining Custom Report Templates Editing a Custom Report Template Deleting a Custom Report Template Viewing Archived Reports Purging Reports Jobs and Archived Reports Page Setting the Reports Archive Default Directory Archiving Configurations and Managing Them Using Archive Management Performing Archive Management Tasks Page Performing Archive Management Administrative Tasks Performing Configuration Management Administrative Tasks Preparing to Use the Archive Management Entering Device Credentials Modifying Device Configurations Enabling rcp Enabling scp Enabling https Configuring Devices to Send Syslogs Modifying Device Security Router Commands Switches Commands Content NetworkingContent Service Switch Commands Content NetworkingContent Engine Commands Cisco Interfaces and ModulesNetwork Analysis Modules Security and VPNPIX Devices Using Job Approval for Archive Management Configuring Transport Protocols Requirements to Use the Supported Protocols Page Page Supported Protocols for Configuration Management Applications Defining the Protocol Order Configuring Default Job Policies Defining the Default Job Policies Page Page Usage Scenarios When Job Password is Configured on Devices Page Page Setting Up Archive Management Moving the Configuration Archive Directory Enabling and Disabling the Shadow Directory Configuring Exclude Commands Configuring Fetch Settings Understanding Configuration Retrieval and Archival Timestamps of Configuration Files How Running Configuration is Archived Change Audit Logging Defining the Configuration Collection Settings Page Page Purging Configurations from the Configuration Archive Page Checking Configuration Archival Status Configuration Archival Reports Successful Devices Report Failed Devices Report Partially Successful Devices Report Scheduling Sync Archive Job Page Generating an Out-of-Sync Report Scheduling Sync on Device Job Page Using the Configuration Version Tree Understanding the Config Viewer Window Page Viewing the Configuration Version Summary Page Configuration Quick Deploy Performing a Configuration Quick Deploy Page Configuring Labels Creating a Label Editing a Labeled Configuration Viewing the Labeled Configuration Deleting the Labeled Configuration Using Search Archive Creating a Custom Query Running a Custom Query Editing a Custom Query Deleting the Custom Queries Searching Archive Search Archive Result Device Configuration Quick View Report Page Page Comparing Configuration Comparing Startup vs. Running Configurations Comparing Running vs. Latest Archived Configurations Comparing Two Configuration Versions of the Same Device Compare Two Configuration Versions of Different Devices Page Understanding the Config Diff Viewer Window Page Using Archive Management Job Browser Page Retrying a Config Job Page Stopping a Config Job Deleting the Config Jobs Viewing the Archive Management Job Details Baseline Template Page Baseline Templates Window Creating a Baseline Template Creating a Basic Baseline Template Creating an Advanced Baseline Template Page Page Page Creating an Advanced Baseline Template Example Page Page Page Editing a Baseline Template Exporting a Baseline Template Importing a Baseline Template Deleting a Baseline Template Deploying a Baseline Template Deploying a Baseline Template Using User Interface Page Page Deploying a Baseline Template Using File System Page Page Using Baseline Jobs Running Compliance Check Page Understanding the Baseline Compliance Report Deploying the Commands Page Page Page Deleting the Compliance Jobs Page Making and Deploying Configuration Changes Using NetConfig NetConfig Tasks Preparing to Use NetConfig Verifying Device Credentials Modifying Device Security Verifying Device Prompts Configuring Default Job Policies Assigning Task Access Privileges to Users Enabling Job Approval Rolling Back Configuration Changes Creating Rollback Commands Configuring a Job to Roll Back on Failure Understanding NetConfig User Permissions Job Approval Permissions User-defined Tasks Permissions Administrator Task Permissions Job Editing Permissions Using the NetConfig Tab Starting a New NetConfig Job Page Page Page Page Browsing and Editing Jobs Using the NetConfig Job Browser Page Page Page Viewing Job Details Page Page Setting Job Approvers Configuring Default NetConfig Job Policies Password Policy for NetConfig Jobs Setting the Transport Protocol Order for NetConfig Jobs Creating and Editing User-defined Tasks Page Page Page Parameterized Templates Page Page Assigning Tasks to Users Handling Interactive Commands Using NetConfig User-defined Templates and Adhoc Tasks Handling Multi-line Commands Using System-defined Tasks Page Page Understanding the System-defined Task User Interface (Dialog Box) Page Adhoc Task Authentication Proxy Task Banner Task CDP Task Page Certification Authority Task Crypto Map Task Page DNS Task Enable Password Task Page HTTP Server Task Local Username Task Page Page IGMP Configuration Task Page Interface IP Address Configuration Task Internet Key Exchange (IKE) Configuration Task Page NTP Server Configuration Task RADIUS Server Configuration Task Page Page RCP Configuration Task Reload Task SNMP Community Configuration Task Page SNMP Security Configuration Task Page SNMP Traps Configuration Task Page Page Page Page Syslog Task Page Page SSH Configuration Task Page TACACS Configuration Task TACACS+ Configuration Task Page Telnet Password Configuration Task Transform System-Defined Task Web User Task Use-defined Protocol Task Cable BPI/BPI+ Task Cable DHCP-GiAddr and Helper Task Page Cable Downstream Task Page Cable Upstream Task Page Page Cable Interface Bundling Task Cable Spectrum Management Task Page Cable Trap Source Task cwcli netconfig Page Editing and Deploying Configurations Using Config Editor Config Editor Tasks Benefits of Configuration Editor Page Page Page Page Setting Up Preferences Overview: Editing a Configuration File Working With the Configuration Editor Processed Mode Raw Mode Editing Configuration Files by Handling Interactive Commands in Config Editor Jobs Modifying Credentials Removing a Configuration File Saving a Configuration File Undoing All Replacing All Printing a Configuration File Exporting Changes of a Configuration File Deploying a Configuration File Page Closing a Configuration File Selecting Configuration Tools Comparing Versions of Configuration Files Displaying Your Changes Overview: Syntax Checker Interface to External Syntax Checker Registering an External Syntax Checker Application With CMIC Viewing the List of Modified Configs Overview: Opening a Configuration File Opening a Configuration File - By Device and Version Opening a Configuration File - By Pattern Search Page Opening a Configuration File - By Baseline Baseline Configuration Editor Opening an External Configuration File Page What Happens During Configuration Deployment in Overwrite and Merge Modes Overview: Downloading a Configuration File Starting a New Download Job Selecting Configs Scheduling a Job Page Page Page Configuring Job Policies for Config Editor Page Reviewing the Work Order Viewing the Status of all Deployed Jobs Page Page Page Using NetShow Commands Working With NetShow Jobs Viewing the Permission Report NetShow Job Browser Page Viewing Job Details Page Masking Credentials Creating Jobs Page Page 11-10 Editing Jobs Page Page Copying Jobs Stopping Jobs Retrying Jobs Deleting Jobs Archiving NetShow Job Output Viewing and Analyzing NetShow Output Page Deleting Output Archive Command Sets System-Defined Command Sets Managing Command Sets Viewing Command Set Details Creating a New Command Set Editing Command Sets Deleting Command Sets Adding and Deleting Adhoc Commands Assigning Command Sets Showing Assigned Command Sets Assigning Command Sets to Users Assigning Custom Command Execution Privilege Launching show Commands From Device Center Page Using cwcli netshow Command Administering NetShow Settings Configuring Job Policies Defining Default Job Policies Purging Jobs Defining Protocol Order Setting Log Levels Assigning Approval Lists Setting Up Job Approval Generating a Standard Audit Trail Report Managing Software Images Using Software Management Page Setting Up Your Environment Requirements on CiscoWorks Server Logging Into Cisco.com Page Using Job Approval for Software Management Software Management Administration Tasks Viewing/Editing Preferences Page Page Selecting and Ordering Protocol Order How Recommendation Filters Work for an IOS Image Page Updating Upgrade Information Page Software Repository Software Repository Synchronization Scheduling a Synchronization Report Viewing a Synchronization Report Removing a Synchronization Report Job Adding Images to the Software Repository Adding Images to the Software Repository From Cisco.com Page Page Adding Images to the Software Repository From Devices Page Page Adding Images to the Software Repository From a File System Adding Images to the Software Repository From a URL Page Adding Images to the Software Repository From the Network Page Page Synchronizing Software Image Status With Cisco.com Deleting Images From the Software Repository Exporting of Images from Software Repository Searching for Images From the Software Repository Software Image Attributes Understanding Software Image Attributes Understanding Default Attribute Values Finding Missing Attribute Information Editing and Viewing the Image Attributes Software Distribution Upgrade Analysis Planning an Upgrade From Cisco.com Planning an Upgrade From Repository Understanding the Upgrade Analysis Report Page Software Distribution Methods Planning the Upgrade Identifying Possible Changes Satisfying the Prerequisites Maintaining Your Software Image Repository Testing the New Images Configuring Devices for Upgrades Meeting Minimum Device Requirements Meeting Additional Device Requirements Additional SFB Checks Configuring Telnet and SSH Access Page Configuring SCP Configuring rcp Configuring rcp on Solaris Page Configuring rcp on Windows Selecting rcp as the Active File Transfer Method on Solaris and Windows: Configuring Cisco IOS Software Devices to Allow rcp Transactions 12-50 Configuring TFTP Configuring TFTP on Windows Configuring TFTP on Solaris Page Configuring HTTP Meeting Microcode and Modem Firmware Requirements MICA Portware Image Types Microcom Firmware Image Types Scheduling the Upgrade Authorizing a Distribution Job Distributing by Devices [Basic] Page Page Page Distributing by Devices [Advanced] Page Page Page Page Distributing by Images Page Page Page Support for IOS Software Modularity Patch Distribution Patch Distribution - by Devices Page Page Patch Distribution - by Patch Page Page Remote Staging and Distribution Page Page Page Page Page Unsupported Software Images Understanding Upgrade Recommendations Upgrade Recommendation for Cisco IOS Devices Upgrade Recommendation for Catalyst Devices Upgrade Recommendation for VPN 3000 Series Upgrade Recommendation for Catalyst 1900/2820 Upgrade Recommendation for Other Device Types Using Software Management Job Browser Page Changing the Schedule of a Job Retry a Failed Distribution Job Undo a Successful Distribution Job Stopping a Job Deleting Jobs Understanding the Software Management Job Summary Understanding User-supplied Scripts Page 12-94 Variable Description Sample Script The samplescript.pl file contains: 12-95 Locating Software Management Files Page Tracking Network Changes Using Change Audit How Does it Differ From Syslog? Performing Change Audit Tasks Performing Maintenance Tasks Page Page Config Change Filter Defining Exception Periods Creating an Exception Period Enabling and Disabling an Exception Period Editing an Exception Period Deleting an Exception Period Defining Automated Actions Understanding the Automated Action Window Creating an Automated Action Page Editing an Automated Action Enabling and Disabling an Automated Action Exporting and Importing an Automated Action Deleting an Automated Action Using Change Audit Reports Generating an Exception Period Report Page Generating 24 Hours and Standard Change Audit Reports Page Page Understanding Change Audit Report ChangeAudit Process Stopping and Restarting the Change Audit Process Page Enabling and Tracking Syslogs Using Syslog Analyzer and Collector Page Page Overview: Common Syslog Collector Viewing Status and Subscribing to a Common Syslog Collector Viewing Common Syslog Collector Status Subscribing to a Common Syslog Collector Understanding the Syslog Collector Properties File Page Page Timezone List Used By Syslog Collector Using Syslog Analyzer Using Syslog Service on Windows Checking the Syslog Configuration File on UNIX Stopping and Restarting Syslog Analyzer Viewing Syslog Analyzer Status Configuring Devices to Send Syslogs Configuring the Device Using Telnet IOS Devices Catalyst Devices Content Service Switches Devices Content Engine Devices NAM Devices PIX Devices Configuring the Device Using NetConfig Syslog Task Page Syslog Administrative Tasks Setting the Backup Policy Page Page Defining Custom Report Templates Page Adding a Message Type Deleting a Message Type Editing a Message Type Selecting a Message Type Editing a Custom Template Deleting a Custom Template Running a Custom Report Page Defining Automated Actions Creating an Automated Action Page `Editing an Automated Action Page Guidelines for Writing Automated Script Enabling or Disabling an Automated Action Exporting or Importing an Automated Action Deleting an Automated Action Automated Action: An Example Verifying the Automated Action Defining Message Filters Creating a Filter Editing a Filter Enabling or Disabling a Filter Exporting or Importing a Filter Deleting a Filter Overview: Syslog Analyzer Reports Page Page Understanding Message Reports Generating a 24-Hour Report Generating a Syslog Custom Summary Report Generating a Severity Level Summary Report Generating a Standard Report Generating an Unexpected Device Report Using Device Center Creating a Custom Report: Example Prerequisites Procedures Page Verification Page Page Tracking RME Server Changes Using Audit Trail Audit Trail Record Page Page Page Generating a Standard Audit Trail Report Understanding the Audit Trail Report Performing Maintenance Tasks Page Page Page Checking Bug Status Using Bug Toolkit Bug Summary Report Page Logging Into Cisco.com Understanding the Bug Summary Report Locate Device Report Page Page Understanding the Locate Device Report Page Working With SmartCase Launching Cisco.com Service Request Tool Page Working With Contract Connection Accessing and Using Contract Connection Getting Device Type Summary Report and Contract Status Detailed Report Device Type Summary Report Page Contract Status Detailed Report Page Scheduling Jobs Viewing Job Status Archiving and Viewing Generated Reports Page Page CLI Utilities CWCLI Overview: CLI Framework (cwcli) cwcli Global Arguments Page Remote Access Sample Script to Invoke the Servlet Setting CWCLIFILE Environment Variable Overview: cwcli config Command Using the cwcli config Command for Batch Processing Getting Started With cwcli config Uses of cwcli config Device and Archive Updates Getting a Version of the Device Configuration Reverting to Earlier Configuration Version Writing Startup Configuration to Running Configuration Deleting Configurations Comparing Configurations Remote Access Running cwcli config Running cwcli config on Multiple Devices Additional Information cwcli config Command Parameters Using the Compare Command Using the Delete Command Parameters For All cwcli config Commands Page Page cwcli config Syntax Examples Page Page cwcli config Core Arguments Examples of cwcli config cwcli config Command Man Page Arguments Mandatory Arguments Function-independent Arguments Function-dependant Arguments Function-specific Arguments Page Input List File Format -view Argument Usage cwcli config Subcommand Man Pages Page Page Page Page Page Page Overview: cwcli netconfig Command Page Page Page Page Page Command Examples Example 1 Example 2 Understanding cwcli netconfig Input Files Examples Device List File Command List File Job Policy File cwcli netconfig Man Page Examples Page cwcli netconfig Remote Access Overview: cwcli export Command Using the cwcli export Command cwcli export Commands cwcli export Global Arguments Page Page Archiving cwcli export Data in XML File Running cwcli export changeaudit XML Schema for cwcli export changeaudit 19-47 Detailed Description of changeaudit Schema XML Schema for Configuration Management Application Detailed Description of Configuration Management Schema XML Schema for Inventory Collection Service Detailed Description of Inventory Collection Service Schema XML Schema for Software Management 19-52 Detailed Description of Software Management Schema Usage Examples for cwcli export changeaudit Command Example 3: To generate the Change Audit report in the given output file Example 4: To generate the Change Audit using the cwcli get request Example 5: To generate the Change Audit report using cwcli post request method Running cwcli export config XML Schema for cwcli export config 19-56 Detailed Description of config Schema Usage Examples for cwcli export config Command Example 1: To generate the config report for a particular RME device group Example 2: To generate the config report for the devices that are specified in the device input file Example 3: To generate the config using the cwcli get request Example 4: To generate the Change Audit report using cwcli post request method Running cwcli export inventory Command Example: 19-60 where device1, device2, and device3 are device displaynames. XML Schema for cwcli export inventory Data The following is the schema used for exporting the inventory data in XML format. 19-61 19-62 19-63 19-64 19-65 Detailed Description of the Inventory Schema Physical Inventory Logical Inventory Chassis (Cisco_Chassis Backplane (Cisco_ Backplane Card (Cisco_Card) Chassis (Cisco_Chassis Backplane (Cisco_ Backplane Card (Cisco_Card) CommunicationConnector (Cisco_CommunicationConnector) FlashDevice (Cisco_FlashDevice) FlashPartition (Cisco_FlashPartition) FlashFile (Cisco_FlashFile) .SoftwareIdentity (Cisco_SoftwareIdentity) PhysicalMemory (Cisco_PhysicalMemory) .ManagedNetworkElement (Cisco_NetworkElement) LogicalModule (Cisco_LogicalModule) Port (Cisco_Port) MemoryPool (Cisco_MemoryPool) OSElement (Cisco_OSElement) IPProtocolEndpoint (Cisco_IPProtocolEndpoint) IfEntry (Cisco_IfEntry) Additional Information Overview: cwcli inventory Command Page Using the cwcli inventory Command cwcli inventory Commands cwcli inventory Global Arguments Running the cwcli inventory cda Command Page Page Page Page Usage Examples for cwcli inventory cda Command Example 1: Invoking the Check Device Attributes Example 2: Checking the read and write device credentials for multiple devices Example 3: Checking all device credentials for a group Example 4: Checking device credentials for a device using the cwcli get request Example 5: Checking device credentials for a device using the cwcli post request Example 6: Creating a job using cwcli inventory cda createjob command Example 7: Stopping a cwcli inventory cda job using stopjob command Example 8: Deleting cwcli inventory cda jobs using deletejob command Example 9: Getting details of jobs using cwcli inventory cda jobdetails command Running the cwcli inventory crmexport Command Usage Examples for cwcli inventory crmexport Command Example 1: Exporting device credentials of all RME devices in XML format Example 2: Exporting device credentials of all RME devices in Normal State in CSV format Example 3: Exporting device credentials of all RME devices using cwcli get request method Example 4: Exporting device credentials of all RME devices using cwcli post request method Running the cwcli inventory deletedevice Command Usage Examples for cwcli inventory deletedevice Command Example 1: To delete a device Example 2: To delete devices listed in a file Example 3: To delete devices using cwcli get request Example 4: To delete devices using cwcli post request Running the cwcli inventory getdevicestate Command Usage Examples for cwcli inventory getdevicestate Command Example 1: To view the device state of the RME devices Example 2: To view the devices state specified in a file Example 3: To view the devices state using get request Example 4: To view the RME device state using post request 19-93 Sample Script to Invoke the Servlet Overview: cwcli invreport Command Page Page Usage Examples cwcli invreport Remote Access Overview: cwcli netshow Command Running cwcli netshow Command Subcommands Page Command Arguments Page Page Executing Netshow CLI Remotely Performance Tuning Tool PTT Features Profiles and PTT Default Profile Perftune - Windows and Perftune - Solaris PTT Commands Page Page Software Management CLI Utility Running cwcli swim Command Subcommands Command Arguments Executing SWIM CLI Remotely Page Enabling Approval and Approving Jobs Using Job Approval Job Approval Workflow Specifying Approver Details Creating and Editing Approver Lists Assigning Approver Lists Setting Up Job Approval Approving and Rejecting Jobs Page Page Job Management RME Job Browser Page Page Setting System-wide Parameters Using System Preferences Application Log Level Settings Page Job Purge Scheduling a Purge Job Enabling a Purge Job Disabling a Purge Job Performing an Immediate Purge RME Device Attributes RME Secondary Credentials Collection Failure Notification NOTIFY_IP NOTIFY_PORT Configuring Trap Notification Messages Examples for Collection Failure Notification Fields in a Trap Notification Message Page A RME Troubleshooting Tips and FAQs Device Management Page Page Page Troubleshooting Device Management: Inventory Page Page Page Page Page Page Page Page Page Inventory Reports Page Page Page Page Page Archive Management Page Page Page Page Page Page NetConfig Page Config Editor Page Software Management Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Syslog Analyzer and Collector Page Page Page Page Page Job Approval Page Bug Toolkit Page cwcli config Page cwcli export Page NetShow Page Page Page Page Page Administration Contract Connection Page Page B Understanding Syslog Formats Page C RME Command Reference Page Page Page D Managing Devices When RME Server is Within a NAT Boundary Configuring RME Server for the NAT Environment Managing Devices Outside the NAT Boundary Page INDEX A B C createjob deletejob jobdetails jobresults listjobs stopjob Page Page D E F H I J L M N Page O P R S Page T U V W

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