Cisco Systems 4.1

A-4

User Guide for Resource Manager Essentials 4.1

OL-11714-01

Appendix A RME Troubleshooting Tips and FAQs

Device Management

• If Local username and password is set, then the values will be set as primary_username and

primary_password.

• If Telnet password, Enable Password, and Enable Secret are set, then the values will be set as

primary_password, and primary_enable_password (for both Enable Password, and Enable Secret).

What happens when I delete a device in RME?

When you delete a device in RME, all RME data related to that particular device is deleted.

However, the device data is still available in the Device and Credential Repository. You can re-add

the devices into RME using RME Devices window (Resource Manager Essentials > Devices >

Device Management > RME Devices > Add Devices).

What are the most frequent causes of device import failures?

If after importing a device, it remains in the Pre-deployed state, to troubleshoot, see Diagnosing

Pre-deployed Devices under Chapter 3: Adding and Troubleshooting Devices Using Device

Management of the User Guide for Resource Manager Essentials 4.1 for more information at this

URL:

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html

For more about RME device states, see User Guide for Resource Manager Essentials 4.1:

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html

How do I increase the SNMP Timeout and Telnet Timeout values for RME devices?

You can edit the RME device attributes using either of these options:

–

Set a default device attributes value for all RME devices using Resource Manager Essentials

> Admin > System Preferences > RME Device Attributes.

–

Set different device attributes value for different RME devices using Resource Manager

Essentials > Devices > Device Management > RME Devices > Edit Device Attributes.

See Editing RME Device Attributes section under Chapter 3: Adding and Troubleshooting Devices

Using Device Management of the User Guide for Resource Manager Essentials 4.1 for more

information at this URL:

http://www.cisco.com/en/US/products/sw/cascara/ps2073/products_user_guide_list.html