A-27
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Archive Management
CM0054 Error while initializing
Transport for $1
Device packages may not exist. Check whether:
• The user exists in RME and has
required permissions,
• Device is reachable
• Required device packages are
available in RME.
CM0076 Job creation failed $1 Check whether Jrm and CTMJrmServer
processes are running
CM0077 Job modification failed $1 Check whether Jrm and CTMJrmServer
processes are running
CM0080 Could not send e-mail. The e-mail configuration in your
profile may be either missing or
incorrect
Check e-mail configuration.
CM0082 Job execution failed. The job policy may not be enabled Enable the policy and try again
CM0085 Cannot list jobs of type Jobs of this type may not exist in
RME.
Enable the policy and try again.
CM0086 Cannot load job with id. Job may not exist in RME Verify that the Job ID exists and try
again
CM0087 Cannot obtain lock on
device
Another application/job may have
locked the device.
Verify that there are no other jobs is
running on the device. Retry the job
after some time.
CM0088 Configuration archival
failed for $1
Not enough disk space. Check whether the device is reachable
and that the credentials are correct.
CM0090 Reload task failed on
device
Device many not be reachable. Check whether the device is reachable
and that the credentials are correct.
CM0096 Job ID is not valid The job may not exist in RME Verify that the job exists and try again.
CM0097 No failed devices in the
job
There may not be any failed
devices in the job.
Check for failed devices and try again.
CM0098 Invalid Job-based
password specified
The Job-based password data may
be null or cannot be used.
Enter the correct Job-based password
and try again.
CM0109 Cannot read admin
preferences.
Application may not have been
initialized correctly
Retry the task
CM0122 No commands to write. Command may not be available Verify whether there are any commands
to deploy
CM0123 Exception while getting
all baseline templates.
Templates may have been deleted Check if the template exist.
CM0125 Cannot persist template. Template may be empty or invalid. Check whether the commands are valid
CM0126 Cannot find baseline
archive $1
Archive may have been deleted Check if the archive exist.
CM0128 Cannot get baseline
branch.
Branch may not exist. Check if the branch exist.
CM0131 Cannot find template Template may have been deleted Check if the template exist.
Message ID Error Message Probable Cause Possible Action