A-66
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
Invalid argument: imagenames
For example, you can specify the input filename as sample.txt
You can enter the following argument in your sample.txt
-imagenames image1,image2,image3,image4...........
So the exportimages command with input file will be:
cwcli swim exportimages -input sample.txt -u admin -p admin
Troubleshooting Software Management
Message-ID Error Message Probable Cause Possible Action
SWIM0013 Image Import option not
supported for the selected
device(s)
Image Import option is not
supported because of device
limitations.
Check Software Management
feature support matrix against
the selected device platform.
None.
SWIM0014 No images to import into
library from the selected
device(s)
Either:
• There are no images on
the Flash
Or
• Cannot get Flash
information from
inventory.
Check the Inventory Detailed Device Report
to ensure that Flash file information exists for
the device.
If report generation fails, schedule an
inventory collection job and redo the
Software Management image import job.
SWIM0019 Could not perform Image
recommendation for the
selected device(s) because
of insufficient data.
Could not fetch Image
information from the
Inventory database.
Check the Inventory Detailed Device Report
to ensure that Inventory data exists for the
device.
If report generation fails, schedule an
inventory collection job and perform
Software Management recommendation.
SWIM0020 Image Import option not
supported for the selected
device(s)
Image Import option is not
supported because of device
limitations.
Check Software Management
feature support matrix against
the selected device platform.
None.
SWIM0021 Error encountered while
parsing Job Data.
Either the Job Data file could
not be located or the data for
Image Upgrade was not
provided.
Check whether you have access permissions
to Job Directory, or re-create the job.
If the problem persists, send all log files
under job directory to TAC.
SWIM0027 Staging of the Image on the
Remote Stage Device
failed.
Image Copy to Remote Stage
device failed because of
SNMP Agent problems
during transfer.
Check for any known bugs against the Image
running on Remote Stage, or choose a
different device.
If the problem persists, send all log files
under job directory to TAC