A-75
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
SWIM1035 Error while performing
Recommendation option.
Runtime error encountered
while filtering images
caused by a problem with a
running image on the
device.
None. Retry the job. If the problem persists, send the
debug logs to Cisco Technical Assistance
Center (TAC).
The debug logs are available at this location:
On Windows:
NMSROOT\log\swim_debug.log
On Solaris:
/var/adm/CSCOpx/log/swim_debug.log
SWIM1036 Runtime error while
performing
Recommendation.
None. Retry the job.If the problem persists, send the
debug logs to Cisco Technical Assistance
Center (TAC).
The debug logs are available at this location:
On Windows:
NMSROOT\log\swim_debug.log
On Solaris:
/var/adm/CSCOpx/log/swim_debug.log
SWIM1037 Error while fetching Flash
Partition information.
Either:
• The Flash information
cannot be got from
Inventory
Or
• There is a problem with
the running image on the
device.
Update the inventory and retry the task. If the
problem persists, check the Bug Toolkit
application for any known issues on the
running image version.
SWIM1038 No Read-Write Partition
found on the device.
None. Install a flash device with a read-write
partition and update the inventory.
SWIM1039 No Storage
Recommendation is made
for the device.
The selected device may not
have sufficient free size
partition to copy the image.
Check whether the selected device has the
sufficient free size partition to copy the
image.
SWIM1040 Cannot get the Flash
information for the device.
Either:
• The Flash information
cannot be got from
Inventory
Or
• There is a problem with
the running image on the
device.
Perform Inventory Collection and check
whether the Flash information appears in the
Detailed Device report.
If so, retry the job. Else, data is not available
from the device.
Message-ID Error Message Probable Cause Possible Action