A-33
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
• Q.How do you identify bootldr image files?
• Q.How does the Software Management bootldr recommendation process work?
• Q.Where is the storage location of the bootldr image on the Cisco IOS device?
• Q.Does Software Management erase bootflash if there is not enough free space on bootflash?
• Q.Does Software Management change the configuration file for bootldr upgrades?
• Q.Can Software Management back up the current bootldr image while Software Management runs
the Distribute Images job?
• Q.Does Software Management recommend bootldr images from Cisco.com in the Distribute Images
function?
• Q.Can I upgrade modules on the device using advanced Distribution mode?
• Q.What image extension type are not supported in Software Management?
• Q.How can secured image upgrades be performed using Software Management?
• Q.How to use Reboot order configuration feature?
• Q.Is Image import from URL is treated as separate Job?
• Q.What is the best effort verification performed while distributing the image using Advance mode?
• Q.When does Software Management Application use SSH?
• Q.How can a protocol be Enabled/Disabled for a job?
• Q.How are devices upgraded using Secured Copy Protocol?
• Q.How much Disk space should be available while performing parallel image upgrade to large
number of devices (more than 100)?
• Q.What is the swap file size required for Software Management application?
• Q.What Version of SCP is supported in Software Management application?
• Q.What are the pre requisites for using SCP for image upgrade?
• Q.Why is the job still running after I cancel it?
• Q.Why do I get an error message such as, Navigation to other areas of this
application is not available until the opened wizard is finished or
canceled.?
• Q.The Cisco.com profile window is sometimes filled with user and password and sometimes not.
Why?
• Q.I am not able to select both sequential execution and sequential reboot at 'Schedule Job' step
during distribution?
• Q.During Distribution by Advance flow, I get “Software Management application could not verify
the flash inputs since there was no flash information available. Edit the expert input file and verify
once again. If you do not edit the expert input file, you can continue with the task by clicking Next.
However, the results may be inaccurate.”?
• Q.Why am I not able to see the Immediate option during software management jobs?
• A.Check if approval is enabled. If approval is enabled for Software Mgmt Jobs, you will not be able
to schedule Immediate job.
• Q.I am not able to select the device (greyed box) at Software Management device selector page, but
I'm able to select at inventory.
• Q.I am not able to select a user script which is in xxx path.