Cisco Systems 4.1 Software Management

A-32

User Guide for Resource Manager Essentials 4.1

OL-11714-01

Appendix A RME Troubleshooting Tips and FAQs

Software Management

This section provides the troubleshooting information and FAQs for the Software Management

applications:

• Software Management FAQs

• Troubleshooting Software Management

Software Management FAQs

• Q.What are the high-level features of Software Management 4.1?

• Q.What privilege level is required to run Software Management functions?

• Q.How do I know which functions I can access in Software Management?

• Q.Are there DNS dependencies for Remote Copy Protocol (RCP) to work properly for a device?

• Q.Can I use Remote Copy Protocol (RCP) to transfer images to devices?

• Q.What connection mechanism does Software Management use to upgrade software?

• Q.What is the default Simple Network Management Protocol (SNMP) timeout used by Software

Management? Can I configure it?

• Q.Can I configure TACACS or Radius authentication for devices that Software Management has

upgraded?

• Q.Can I configure default privileges on terminal lines for Cisco IOS devices that Software

Management has upgraded?

• Q.What is Job Approval?

• Q.What is the approver list?

• Q.Is the Job Approval policy enforced system-wide?

• Q.How do I configure Job Approval for Software Management?

• Q.Which Cisco IOS devices support bootldr images?

CEDT0032 Approval is enabled.

Cannot schedule

immediate jobs.

You cannot schedule Immediate

jobs if Approval is enabled.

Select Schedule type, Once instead of

Immediate

CEDT0033 Selected Job Execution

date is invalid.

You have selected a past date for

running a job.

Select a valid future date.

CEDIT0034 Job user name or

password not entered.

You have enabled the Job based

password option but not entered

password.

Either:

• Deselect the Job-based password option

• Enter the user name and password fields.

CEDT0039 Enter at least one

pattern.

You have not entered any search

patterns.

Either:

• Select one of the queries listed

• Enter a search pattern.

Message-ID Error Message Probable Cause Possible Action