Chapter 5 Configuring the LVS Auto-Attendant

Downloading Prompts

</match>

</form>

</aa>

Step 5 In the text editor, replace “dir” with “nt” (see the new text in boldface). Then add this line of code:

<audio src=”prompt5” bargein=”T”/>

This is the resulting AA script 2 code:

<aa>

<form id=”nt” type=”menu”>

<audio src=”prompt5” bargein=”T”/>

<audio src=”prompt1” bargein=”T”/> <noinput timeout=”10” repeat=”T”/> <nomatch repeat=”F”>

<audio src=”prompt3” bargein=”T”/> </nomatch>

<dialplan src=”dp1”/> <match>

<default>

<audio src=”prompt2”/>

<xfer name=”ext” target=”$input”/> </default>

</match>

</form>

</aa>

Step 6 Copy the AA script 2 code from the Notepad, and paste it into the AA script 2 field.

Step 7 For the DayTime field, enter the daytime hours for the daytime Auto-Attendant in 24-hour format. The start and end times should be in this format:

start=hh:mm:ss;end=hh:mm:ss

(hh for hours, mm for minutes, and ss for seconds)

For example, start=9:0:0;end=17:0:0 means the start time is 9 AM and the end time is 5 PM. The other hours (5 PM to 9 AM) are considered nighttime hours.

Step 8 For the NightTime AA setting, select yes. Step 9 For the NightTime AA Script setting, select 2.

Click the Submit All Changes button to save your new settings.

Downloading Prompts

To erase or download customized prompt files for the Auto-Attendant, use the <AA Prompts URL Script> parameter on the Auto Attendant Parameters section of the administration web server.

The parameters in this section instruct the SPA9000 to download prompt files from a TFTP/HTTP/HTTPS server. These files must be encoded in G.711u, size less than 60 seconds, with the header removed.

The total prompt file size cannot be larger than 94.5 seconds. The prompt is downloaded at the device boot up time. If the prompt has already been downloaded from the given URL, the download is not performed. If the prompt file name is none, the corresponding prompt currently saved in the flash is erased. The default value is blank.

The following is the format of the prompt file:

 

Linksys SPA9000 Administrator Guide

5-8

Document Version 3.01

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Cisco Systems SPA9000 manual Downloading Prompts, Audio src=prompt5 bargein=T