Chapter 5 Configuring the LVS Auto-Attendant

Switching Between Alternative AAs Using the IVR

Table 5-3 Parameter Descriptions

Weekends/Holidays

This parameter defines the dates of weekends and holidays.

 

Format:

 

[wk=n1[,ni];][hd=mm/dd/yyyymm/dd/yyyy-mm/dd/yyyy[,

 

mm/dd/yyyymm/dd/yyyy-mm/dd/yyyy];]

 

The abbreviation wk stands for weekend. The value can be any number, 1 to 7,

 

to represent Monday to Sunday. Up to four weekend days can be defined.

 

The abbreviation hd stands for holiday. You do not have to include the year

 

(yyyy) if you want the same date to apply every year.

 

Example:

 

wk=6,7;hd=1/1,7/4

 

In this example, the weekend includes Saturday (6) and Sunday (7), and the

 

holidays are January 1st and July 4th every year.

 

 

DayTime

This parameter defines the daytime hours. (The other hours are considered

 

nighttime hours.)

 

Format:

 

start=hh:mm:ss;end=hh:mm:ss

 

The abbreviation hh stands for hours and uses the 24-hour format. The

 

abbreviation mm stands for minutes, and the abbreviation ss stands for seconds.

 

Example:

 

start=9:0:0;end=17:0:0

 

In this example, the start time is 9 AM and the end time is 5 PM. The other

 

hours (5 PM to 9 AM) are considered nighttime hours.

 

If you do not enter start and end times, then the whole day (24 hours) is

 

considered as daytime, so the nighttime Auto-Attendant is disabled, even if the

 

NightTime AA parameter is set to yes (enabled).

 

 

 

Linksys SPA9000 Administrator Guide

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Cisco Systems SPA9000 manual Yyyy if you want the same date to apply every year