Chapter 5 Configuring the LVS Auto-Attendant

Switching Between Alternative AAs Using the IVR

Table 5-3 Parameter Descriptions

Parameter

Description

AADial Plan 1/2 This describes the dial plan rule that the Auto-Attendant uses in a particular <form>.

AA Script 1/2/3

There are three parameters for storing Auto-Attendant scripts. One option is to

 

use these as different treatments for daytime hours, nighttime hours, and

 

weekends/holidays.

 

 

Daytime AA

Each parameter controls whether the corresponding Auto-Attendant service is

Nighttime AA

enabled or disabled. The corresponding IVR code is 79228#

 

Weekend/Holiday AA

 

 

 

Daytime AA Script

This parameter specifies which script is used for a particular Auto-Attendant

Nighttime AA Script

treatment. The choices are 1 for the AA script 1 setting, 2 for the AA script 2

setting, and 3 for the AA script 3 setting.

Weekend/Holiday AA

Script

 

 

 

DayTime Answer

Each Auto-Attendant service has a corresponding delay setting, which is the

Delay

number of seconds you want the Auto-Attendant to wait before answering. By

NightTime Answer

default, the DayTime Answer Delay setting is 12 seconds. The NightTime and

Weekend/Holiday Answer Delay settings are set to 0 (the Auto-Attendant

Delay

answers immediately).

Weekend/Holiday

 

Delay

 

 

 

Linksys SPA9000 Administrator Guide

 

 

 

 

 

 

Document Version 3.01

 

 

5-11

 

 

 

 

 

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Cisco Systems SPA9000 manual Parameter