Contents

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dial Plans

4-13

 

 

 

 

 

 

 

 

 

 

Basic Call Management

4-13

 

 

 

 

 

 

 

 

 

Receiving External Phone Calls

4-13

 

 

 

 

 

 

 

 

Calling Between Client Stations

4-13

 

 

 

 

 

 

 

Client Stations Calling an External Number

4-14

 

 

 

 

 

 

External Users Calling the SPA9000

4-15

 

 

 

 

 

 

 

Supporting Multiple DID Numbers Per Line Interface 4-16

 

 

 

 

 

 

Managing Call Forwarding

4-17

 

 

 

 

 

 

 

 

 

How Call Forwarding Works 4-17

 

 

 

 

 

 

 

 

Using Call Hunt Groups

4-19

 

 

 

 

 

 

 

 

 

Overview

4-19

 

 

 

 

 

 

 

 

 

 

Configuring a Hunt Group Rule

4-19

 

 

 

 

 

 

 

Using the Contact List Parameter

4-20

 

 

 

 

 

 

 

Using the Administration Web Server to Configure Hunt Groups 4-20

 

 

 

 

 

 

Client Station Blind Transfers External Caller To DID/Hunt Group 4-21

 

 

 

 

 

 

Using Shared Line Appearance

4-22

 

 

 

 

 

 

 

 

Managing Call Pickup

4-25

 

 

 

 

 

 

 

 

 

 

Directed Call Pickup

4-25

 

 

 

 

 

 

 

 

 

Group Call Pickup

4-26

 

 

 

 

 

 

 

 

 

 

Call Park and Pickup

4-26

 

 

 

 

 

 

 

 

 

Multicast and Group Paging

4-27

 

 

 

 

 

 

 

 

 

Music On Hold

4-28

 

 

 

 

 

 

 

 

 

 

 

Overview

4-28

 

 

 

 

 

 

 

 

 

 

 

Changing the Internal Music Source

4-28

 

 

 

 

 

 

 

Restoring the Default Internal Music Source

4-29

 

 

 

 

 

 

Using a Streaming Audio Server

4-30

 

 

 

 

 

 

 

Using the IVR with an SAS Line

4-30

 

 

 

 

 

 

 

Example SAS with MOH

4-31

 

 

 

 

 

 

 

 

 

Configuring the Streaming Audio Server 4-32

 

 

 

 

 

 

Enhancements in Release 5.1

4-32

 

 

 

 

 

 

 

 

 

Bridge Mode

4-32

 

 

 

 

 

 

 

 

 

 

 

Call Forward Bridge Mode

4-33

 

 

 

 

 

 

 

 

Call Transfer Bridge Mode

4-33

 

 

 

 

 

 

 

 

REGISTER Enhancement

4-33

 

 

 

 

 

 

 

 

 

Renew DHCP On SIP Request Timeout

4-34

 

 

 

 

 

Configuring the LVS Auto-Attendant

 

 

 

 

 

C H A P T E R 5

 

5-1

 

 

 

 

 

 

 

 

Configuring Auto-Attendant

5-1

 

 

 

 

 

 

 

 

 

How the Auto-Attendant Works

5-1

 

 

 

 

 

 

 

Linksys SPA9000 Administrator Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

vi

 

 

 

 

 

 

 

 

 

 

Document Version 3.01

 

 

 

 

 

 

 

 

 

 

 

 

 

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Cisco Systems SPA9000 manual Supporting Multiple did Numbers Per Line Interface