Cisco Systems SPA9000 manual AA Web Server Configuration Parameters

Chapter 5 Configuring the LVS Auto-Attendant

Configuring Auto-Attendant

Figure 5-6 AA Web Server Configuration Parameters

AA Dial Plan 1:	(50xxxxxx.)
AA Dial Plan 2:	(<:500>x50xx.)
AA script 1:	<aa><form id="dir" type="menu"><audio src="prompt1" bargein="T"/><noi
AA script 2:	<aa><form id="gb" type="node"><audio src="prompt4" bargein="T"/><exit
AA script 3:
DayTime AA:	yes	Day Time:	start=9:0:0;en
DayTime AA Script:	1	DayTime Answer Delay:	12
NightTime AA:	yes	NightTime AA Script:	2
NightTime Answer Delay:	0	Weekend/Holiday AA:	yes
Weekends/Holidays:	w k=6,7;hd=1/	Weekend/Holiday AA Script:	2
Weekend/Holiday Answer Delay:	0

The following instructions explain how to use the administration web server to configure the nighttime Auto-Attendant to use Prompt ID 5 as the initial greeting. You can also use these instructions to record additional prompts and further customize your Auto-Attendant, as long as you also make the appropriate changes to the sample AA script 2 code.

To configure the nighttime Auto-Attendant, complete the following steps:

Step 1 Direct a browser on the administration computer to the following URL: http://spa_IP address/admin/voice/advanced

Step 2 The Voice - Info screen appears. Click the SIP tab.

Step 3 On the SIP screen, scroll down to the Auto Attendant Parameters.

Step 4 Copy the default AA script 1 text to the Notepad (or other word processing program). The following is the default AA script 1 code:

<aa>

<form id=”dir” type=”menu”>

<audio src=”prompt1” bargein=”T”/> <noinput timeout=”10” repeat=”T”/> <nomatch repeat=”F”>

<audio src=”prompt3” bargein=”T”/> </nomatch>

<dialplan src=”dp1”/> <match>

<default>

<audio src=”prompt2”/>

<xfer name=”ext” target=”$input”/> </default>

	Linksys SPA9000 Administrator Guide
Document Version 3.01		5-7