Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media
Guidelines" for more information.
Avoiding Jams
Identifying the Location of Paper Jams
Removing Print Jams from the ADF
Removing Print Jams From the Multipurpose Feeder
Removing Print Jams From the Standard Tray
Removing Print Jams From the Fuser Unit
Removing Print Jams From the Optional Duplexer
Removing Print Jams From the Optional Feeder

Avoiding Jams

zUse only recommended print media. See "Print Media Guidelines" for more information.
zSee "Loading Print Media in Standard and Optional Trays" and "Loading the Multipurpose Feeder" to
load printer media properly.
zDo not overload the print media sources. Ensure the stack print media height does not exceed the
maximum height indicated by the load line labels in the trays.
zDo not load wrinkled, creased, damp, or curled print media.
zFlex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding
one sheet at a time through the multipurpose feeder.
zDo not use print media that you have cut or trimmed yourself.
zDo not mix print media sizes, weights, or types in the same print media source.
zEnsure the recommended print side is face up when you insert the print media. However, the
recommended print side should be face down when using the multipurpose feeder.
zKeep print media stored in an acceptable environment. For more information, see "Storing Print Media".
zDo not remove the feeding tray during a print job.
zPush all trays in firmly after loading them.
zEnsure all cables that connect to the multifunction printer are correctly attached.
NOTE: Before buying large quantities of any print media, Dell recommends trying a sample first.
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