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FARGO electronic
C10, M10 service manual Part Number L000527
Models:
C10
M10
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Troubleshooting
Specs
Install
Parts Replacement
Maintenance
Board Level Diagnostics
Printer Driver Setup
Step Procedure
Using the default Dither Mode
Standard Printhead Cleaning
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Persona® C10/M10 ID Card Printer Service Manual (Rev. 4.0)
Part Number: L000527
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Contents
Part Number L000527
Revision Control Date Document Title Number
Table of Contents
Diagnostic Tools, Calibration, and Interface Information
Parts Replacement
Fargo Technical Support
Introduction
How to use the manual
Exposed to static electricity discharges
Safety Messages review carefully
Specifications
Term Description
Technical Specifications
Technical Specifications
Printer Components Buttons, Hoppers and Cover
Functional Specifications
Printer Components Buttons, Hoppers and Cover
Printer Components Ribbons and Cards
Printer Components Ribbons and Cards
Setup and Installation
Choosing a Good Location
Introduction
About Moisture Condensation
Unpacking and Inspection
Step
Connecting the Printer to the Computer
Installing the Windows Printer Driver
Step Procedure
Next
Downloading Printer Driver files
Installing Printer Driver Updates
Installing the 32-Bit Print Spooler for Windows 95/98
Installing the 32-Bit Print Spooler for Windows 95/98
Installing the 32-Bit Print Spooler for Windows 95/98
Loading Ribbon Into The Printer
Loading Ribbon Into The Printer
Loading Ribbon Into The Printer
Loading Ribbon Into The Printer
Hubs located on the left-hand side of the Printer’s interior
Loading Cards into the Printer
Loading Cards Into the Printer
Restricted USE ONLYFargo Electronics, Inc
Applying Power
Powering-up the Printer
Applying Power
Printing a Self Test
Resolving problems with General Printer Operation
Troubleshooting the Printer
Resolving problems with the flashing Online LED light
Resolving problems with Windows 95/98 printing capabilities
Resolving problems with the flashing On/Cancel LED light
Resolving problems with Ribbon winding and printing
Resolving problems with the Card Jams
Resolving problems with the Ribbon Jams
Step Procedure
Resolving problems with Ribbon winding and printing
Resolving problems with torn or broken Ribbons
Resolving problems with Print blotches or small voids
Resolving problems with streaks in Prints
Resolving problems with pixelated Photos on ID cards
Resolving problems with card feeding and Online LED blinking
Printer Driver Setup
Windows NT
Installing the Printer Driver
Restricted USE only
Selecting Card Size
Selecting Paper/Output
Determining the number of Copies
Selecting the Default Graphic Resolution
Selecting Ribbon Type
Document Options
Selecting from the Ribbon Type options
Selecting from the Ribbon Type options
Selecting from the Color Matching options
Selecting from the Color Matching options
Using the Image Controls
Controlling the Dye-Sub Intensity Ymcb
Controlling the Resin Heat
Using the default Dither Mode
Selecting the K Panel Graphics Mode option
Selecting K Panel Only 95% / 99%
Selecting the Print Edge-to-Edge option
Selecting the Rotate 180 Degrees option
Selecting the Overlay option
Selecting the Overlay option
Using the Magnetic Encoding Options
Using the Magnetic Encoding Mode option
Selecting the Magnetic Track Options
Selecting the Track Bit Density option
Selecting the Track LRC Generation option
Selecting the Track Character Size option
Selecting the Track Character Parity option
Selecting the Track Character Ascii Offset option
Selecting the Shift Data Left option
Selecting the Verify Magnetic Encoding option
Reviewing ISO Track Locations
Entering Track Information
Sending Track Information
Reviewing the Track Data Note
Reviewing Tracks 1, 2, and 3 in Table format
Reviewing the Ascii Code and Character Table
Selecting Smart Clipping Rectangle
Selecting the Disable Printing option
Selecting the Calibration window
Using the Image Placement controls
Using Image Placement controls
Selecting Write Direct to Port
Selecting the Self Test button
Printing a Card
Diagnostic Tools, Calibration, and Interface Information
Unplug the power cord from the rear panel
Calibrating the Printhead
Adjusting the RP1 Potentiometer
Positioning the Headlift Cam
Aligning the Headlift Sensor
Making Mechanical Adjustments to the Printhead
Making Mechanical Adjustments to the Printhead
Amount
Making Mechanical Adjustments to the Printhead
Making Mechanical Adjustments to the Printhead
Tools Needed
Calibrating the Ribbon Sensor
Adjusting the RP2 Potentiometer
Pad
Calibrating the Left Card Sensor
Adjusting the RP3 Potentiometer
Aligning the Stepper Motor
Calibrating the Ribbon ID Sensor Board
106
Step
Centronics-type Parallel Interface
Interfacing Information
Centronics-type Parallel Interface
110
111
Parts Replacement
113
Reviewing the Drawing Index
Reviewing the Print Circuit Board Cable Connector Locations
Replacing the Rear Pivot Cover
Replacing the Front Cover Assembly
Replacing the Print Circuit Board
Replacing the Power Circuit Board
Replacing the Printhead Assembly
Replacing the Printhead Harness Assembly
Replacing the Printhead Harness Assembly 830162-00
Replacing the Ribbon Sensor Board Assembly
Replacing the Cleaning Roller Assembly
Replacing the Front Panel Board Assembly
Replacing the Left Card Sensor Assembly
Replacing the Headlift Motor Assembly
Replacing the Card Feed Assembly
Replacing the Ribbon Drive Assembly
Replacing the Slotted Sensor Mount Assembly
Replacing the Lid Sensor Assembly
Replacing the Stepper Motor Assembly
Replacing the Ribbon ID Sensor Board Assembly
Replacing the LED Board Assembly
Replacing the Card Feed Switch Assembly
Replacing the Platen Roller
Replacing the Card Input Roller
Replacing the Left Card Input Roller
Replacing the Card Feed Roller
Refer To Drawing SK1707. TTR 10 minutes
Installing the New Magnetic Head Assembly
Maintenance and Cleaning
Maintenance and Cleaning
Supplies Required
Standard Printhead Cleaning
Expanded Printhead Cleaning
Cleaning the Inside of the Printer
Cleaning the Printer Case
Cleaning the Card Feed Rollers
Cleaning the Drive Roller
Maintaining the Cleaning Rollers
Packing the C10/M10 Card Printer
Sensor Testing
Board Level Diagnostics
Reviewing the Motor Voltages when active
Contacting Fargo Technical Support
Fargo Technical Support
Reviewing C10 and M10 Spare Parts List
Term Definition
Glossary of Terms
Reviewing the Glossary of Terms
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158
Eeprom
Eprom
161
162
ISO
164
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166
PET
PVC
RGB
170
TAC
172
YMC
Ymckk
Index
176
Portrait, Landscape, or Rotate 180 Degrees
Yellow, Magenta and Cyan
