Resolving problems with the Card Jams

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Fargo Electronics, Inc.

If a card becomes jammed inside the Printer, remove it through the following steps:

Step	Procedure

1	Leave the power ON and open the Printer’s Top Cover by gently grasping the
	front sides of the Cover and lifting upward. (Note: The Cover will tilt open from
	front-to-back.)

2	a. Open the Printhead Assembly by gently pulling up on the assembly’s
	Release Tab and lifting upward.
	b. Allow the assembly to swing completely open.

3	Remove the Ribbon.

4	a. Press the On/Cancel button to advance the card.
	b. Press the on-line button to reverse the card.

5	a. Once the card is cleared, re-install the Ribbon and close the Printhead
	Assembly and Top Cover.
	b. If the on-line light is flashing, press and release it. (Note: The Printer will
	save the print information and resume printing with a new card.)
	c. Remember, both the On/Cancel and on-line lights must be ON solid in order
	to print.

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)	41

FARGO electronic C10, M10 service manual Resolving problems with the Card Jams