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Resolving problems with Ribbon winding and printing

Symptoms: The Printer skips Ribbon panels, prints Ribbon panels out of the usual YMCK order (resulting in strangely colored output) or simply winds the Ribbon until the Printer’s on- line LED light flashes.

Check that the proper Ribbon type is installed according to the Ribbon type option selected in the Printer Driver setup window. See Ribbon Type. The Ribbon Sensor needs to be recalibrated. This is a simple procedure which may be required every so often.

Refer to the following steps to recalibrate this sensor:

Step

Procedure

 

 

1

Install a Full-Color YMCKO Ribbon into the Printer and position an unused

 

Magenta (red colored) panel across the top of the light emitting portion of the

 

Ribbon Sensor.

 

 

2

Close the Printhead Assembly securely, but leave the Top Cover open.

 

 

3

With the Top Cover open, locate the rectangular opening on the left-hand side of

 

the Printer. Just inside this opening are four small, white switches aligned

 

vertically. The switches are labeled 1 through 4, with the top switch being

 

number 1.

 

 

4

With the tip of a small flathead screw Driver, flip Switch 1 towards the rear of the

 

Printer to turn the switch ON.

 

 

5

Disconnect the power cable from the back of the Printer and close the Printer’s

 

Top Cover.

 

 

6

Press and hold the on-line button. Then, reconnect the power cable into the back

 

of the Printer while continuing to hold the on-line button.

 

 

7

Release the finger from the on-line button once either of the Printer’s LED lights

 

turn ON. Notice that only one LED will be lit, either the on-line or the On/Cancel.

 

 

8

On the right-hand side of the Printer, locate the three small holes toward the rear

 

of the Top Cover. Through the center hole, there is a potentiometer labeled RP2

 

which adjusts the sensitivity of the Ribbon Sensor.

 

 

 

Continued on the next page

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)

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FARGO electronic M10, C10 service manual Resolving problems with Ribbon winding and printing