FARGO electronic C10, M10 service manual Cleaning the Card Feed Rollers

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Cleaning the Card Feed Rollers

To assure consistent Printer operation, all of the gray card Feed Rollers within the Printer should be cleaned during every Ribbon change (every 250 prints) or if the Rollers are noticeably dirty.

To clean these Rollers, use the special adhesive-backed Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a Cleaning Card through the Printer:

Step Procedure

1Remove the Ribbon and cards from the Printer. (Note: The Cleaning Roller Assembly can remain within the Printer during this cleaning process.)

2With the Printer power ON, open the Top Cover, but leave the Printhead Assembly latched shut.

3Remove the Cleaning Card’s adhesive backing paper.

4Press and hold the On/Cancel button down. You will hear the Feed Rollers begin to turn.

5While holding down the On/Cancel button, insert the Cleaning Card into the Card Input Hopper and manually push it into the Printer until you feel the Printer’s middle Feed Roller grab and begin feeding the card.

When inserting the cleaning card, be sure that the shortest non-adhesive end of the Cleaning Card enters the Printer first and that the side of the cleaning card with the adhesive backing removed (the sticky side) is facing upward.

If the card is inserted with the sticky side facing downward, it will stick to the Card Input Tray and will not feed.

6Keep pressing the On/Cancel button until the Cleaning Card has fed completely through the Printer. Repeat this cleaning procedure if necessary.

After the cleaning procedure is finished, re-install Ribbon and cards and turn the Printer power OFF and ON to reset the Printer. (Note: Once you have completed the above cleaning procedure, you should also clean the Printer’s Drive Roller according to the steps in the following section.)

Insert this end first

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0) 147