FARGO electronic M10, C10 service manual Resolving problems with the flashing Online LED light

RESTRICTED USE ONLY Fargo Electronics, Inc.

Resolving problems with the flashing Online LED light

This indicates a reCoverable printing error regarding the print media or supplies. Refer to the following list for possible causes to this problem.

Step	Procedure
1	Once the problem is corrected, press the on-line button to resume printing. (Or, if
	necessary, turn the print power ON and OFF by pressing the On/Cancel button
	and send the print job again.)
2	Check that cards and Ribbon are installed in the Printer. Also, check that cards
	are pushed all the way into the Printer and that the Ribbon is installed properly.
3	Check that the proper Ribbon type is installed according to the Ribbon type
	option selected in the Printer Driver setup window.
4	Are you using a Ribbon other than those sold specifically for use with the Card
	Printer? Remember, the Printer requires specialized Ribbon rolls in order to
	function properly.
5	Check for a Ribbon or card jam.
6	The Ribbon Sensor may need to be recalibrated.
7	Symptom A: If the Printer has a magnetic encoding module installed and you
	are attempting to encode magnetic information onto a card while printing, a
	flashing on-line LED can also indicate an encoding mis-verify.
	Symptom B: If information is not encoded properly or encoded onto a bad
	magnetic stripe, the Printer is unable to verify the encoded data.
	a. When this happens, the Printer will simply eject the card before printing
	begins and the on-line LED will begin flashing.
	b. Press the on-line button to resume encoding and printing with a new card.

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0) 38