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Fargo Electronics, Inc.

Section 10: FARGO Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the C10/M10 Card Printer.

Contacting FARGO Technical Support

Step

Procedure

 

 

1

Read the suggested Sections of the service manual in order to troubleshoot a

 

C10/M10 Card Printer. As needed, contact the Fargo Technical Support Group

 

by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional, technical

 

assistance.

 

OR

 

Contact Fargo Technical Support via the Web:

 

http://www.fargo.com/tech_support/contact_tech_support.asp

 

 

2

Position a phone near the Printer and Computer so Fargo technicians can help

 

to help troubleshoot the Printer(s).

 

 

3

Please have a self-test and a sample card ready when calling Fargo Technical

 

Support.

 

 

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)

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FARGO electronic M10, C10 service manual Contacting Fargo Technical Support