Technical support

In this section

 

Before you contact HP...........................................................................................................................

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HP contact information..........................................................................................................................

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Free automated customer support services ...............................................................................................

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Before you contact HP

 

Be sure to have the following information available before you call HP:

 

• Technical support registration number (if applicable)

 

•

Product serial number

 

• Product model name and number

 

•

Applicable error messages

 

• Add-on boards or hardware

 

• Third-party hardware or software

 

• Operating system type and revision level

 

HP contact information

 

For the name of the nearest HP authorized reseller:

 

•In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).

•In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html).

For HP technical support:

•In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com).

•In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html).

Free automated customer support services

Free Automated Customer Support Services

Technical support 172