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CM1015 manual 241
Models:
CM1015
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Troubleshooting
Specs
Install
Material safety data sheet
Maintenance
TCP/IP configuration
Problem solving
Paper setup Default paper size
Restore the network defaults
Adjust copy quality
Page 13
Image 13
Japanese Power Cord Statement
239
Finnish laser statement
240
Index
241
ENWW
xi
Page 12
Page 14
Page 13
Image 13
Page 12
Page 14
Contents
HP Color LaserJet CM1015/CM1017 MFP
Page
HP Color LaserJet CM1015/CM1017 MFP
Trademark Credits
Copyright and License
Table of contents
Print
Software for Macintosh
Color
Scan
Copy
How do I?
Photo
114
Managing and maintaining the multifunction peripheral MFP
Problem solving
Appendix B Service and support
Appendix a Accessories and supplies information
Appendix C Specifications
Work with memory
241
Xii
Multifunction peripheral MFP basics
HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP
HP Color LaserJet CM1015/CM1017 MFP Series configurations
HP Color LaserJet CM1015/CM1017 MFP Series
HP Color LaserJet CM1015/CM1017 MFP Series features
Supplies
Accessibility
Expandability
Copy
1Front view HP Color LaserJet CM1017 MFP shown
Walkaround
2Back and side view
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Software and supported operating systems
Software
Software Installation option Description
Install software
Download the latest printing software
Software tips
What other software is available?
Download drivers
Print media
Media supported on this MFP
Media Type Dimensions1 Weight Capacity2
1Tray specifications
Media that can damage the printer
Select print media
Media to avoid
Envelopes
Special media for printing
Labels
Glossy paper and photo paper
Transparencies
Letterhead or preprinted forms
Heavy paper
Control panel
HP Color LaserJet CM1015 MFP control panel features
HP Color LaserJet CM1015 MFP control panel features
Use the two-line display HP Color LaserJet CM1015 MFP
HP Color LaserJet CM1017 MFP control panel features
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Use the graphical display HP Color LaserJet CM1017 MFP
Use the control-panel menus
Control-panel menus
Control-panel menu map
Menu item Sub-menu item Description
Menu Item Description
Paper setup Default paper size
Service
Default paper type
Cancel job
Cancel job is chosen
Select Cancel job to
Cleaning mode
Cartridge low
USB speed Less paper curl
TCP/IP configuration
Archive print
Link speed
Software for Windows
User assistance
Printer driver recommendations
Install the PostScript driver using Add Printer
Software Description
This MFP supports these software components
Other software
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Uninstall Windows software via the Program group
Uninstall the printing software
Uninstall Windows software using Add or Remove Programs
Delete printer drivers from the printers folder
Uninstall a Recommended or Custom installation
Windows 2000 or Windows XP
Software for Macintosh
Install printer drivers for Mac OS X V10.3 and later
Install Macintosh printing system software for networks
Macintosh utility and application support
To install the printing system software
Macintosh printer drivers
Click the Installable Options menu
Supported printer drivers
Open the printer drivers
Create and use presets in Mac OS
Use features in the Macintosh printer driver
Print a cover
Print multiple pages on one sheet of paper
Set the color options
Print on both sides of the paper
To print multiple pages on one sheet of paper
To print on both sides manually
To set the color options
Enable memory
Print Color as Gray
Manage MFP color options on Macintosh computers
Advanced color options for text, graphics, and photographs
HP Device Configuration Mac OS X V10.3 and Mac OS X
Solve Problems with Mac OS
Solve common Macintosh problems
Unable to print from a third-party USB card Cause Solution
Print job was not sent to the correct MFP Cause Solution
Resolve software problems
Resolve hardware problem
Ensure there are not too many USB devices drawing power from
Print
Load tray 1 single-sheet feed tray
Load trays
Load tray
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1Special media printing guidelines
Print on special media
Setting Description
Selecting print media settings
Control print jobs
Restore the default printer-driver settings
Printer-driver features
Task Driver Tab Option
Print from Windows
Printer-driver settings
Such as Allow manual duplexing
Print on both sides of the paper
Print on both sides of the paper
Considerations when canceling printing
Cancel a print job
Color
HP ImageREt Media selection
Overview
Color options
Manage color options
Automatic versus Manual color adjustment
Print in Grayscale
Change color options
Standard red-green-blue sRGB
Edge Control
RGB Color
Neutral Grays
Match colors
Copy
Basic copy functions
Cancel a copy job
Start a copy job
Change the number of copies for the current job
Copy paper
Adjust copy quality
Set the MFP to make only black and white copies
Paper type Supported paper type
Adjust the copy quality for the current job
Adjust the color balance in copies
Adjust the default copy quality
To adjust color balance settings
Set color balance on a per-job basis
Adjust the lighter/darker contrast setting
Color balance option Description
Reduce or enlarge copies
To change the default copy size
Change copy size for the current job
Copy edge-to-edge originals
Copy
Scan
Scan methods
Supported file types
Scan from the device control panel
Set up pre-configured destinations on the MFP
Program the device Scan To button from the control panel
Add folder destinations
Delete destinations
To view HP Solution Center
Scan by using HP Solution Center Windows
Scanning tasks
Scan from the device and HP Director Macintosh
Use page-by-page scanning
Scan to file
Scan from a TWAIN-enabled program
Scan using TWAIN-compliant and WIA-compliant software
Use TWAIN-compliant and WIA-compliant software
Scanner resolution and color
Cancel a scan job
Scan a photo
Scan edge-to-edge originals
Setting Recommended use
Resolution and color guidelines
Photo
Insert a memory card
Now print photos using the HP Color LaserJet CM1017 MFP
To view or rotate photos from the memory card
View or rotate photos from the memory card
To create a slideshow
Create a photo slideshow on the graphical display screen
Enable or disable a memory card
Print photos directly from the memory card
Press Proofsheet
Print and scan photos from a proof sheet
Save photos to the workstation from a memory card
Print photos using the Photo Features button
Index print Best Photo Fast
Print a memory card index
Photo
Set up the MFP and use it on the network
Set up the MFP and use it on the network
Restore the network defaults
View network settings
Change network settings
Manage the network
Configuration
Network configuration
IP configuration
Manually configure a static IP address
Automatic configuration
Link speed settings
Supported network protocols
Service name Description
Transmission Control Protocol TCP
Internet Protocol IP
User Datagram Protocol UDP
IP address
Dynamic Host Configuration Protocol Dhcp
Configure IP parameters
Subnets
Subnet mask
Default gateway
Problem Solving
Gateways
Verify that the MFP is on and online
Autoip
Resolve communication problems with the network
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How do I?
HP Color LaserJet CM1017 MFP control panel features
Control panel and other settings How do I?
Use the graphical display HP Color LaserJet CM1017 MFP
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Control-panel menus
2Reports Menu
4System Setup Menu
5Service Menu
5Service Menu
Print How do I?
System Settings
Device information
Paper handling
Print density settings Description
Print quality
Print density
To remove the system password
Set the system password
To reset all MFP settings to factory defaults
Print Settings
PCL5c
Control print jobs
PostScript
Memory card HP Color LaserJet CM1017 MFP only
Printer-driver features
Selecting print media settings
Print from Windows
Printer-driver settings
Envelopes
Special media for printing
Transparencies
Labels
Glossy paper and photo paper
Letterhead or preprinted forms
Heavy paper
Scan from the device control panel
Copy and Scan How do I?
Program the device Scan To button from the control panel
Copy and Scan How do I?
Photo How do I? HP Color LaserJet CM1017 MFP only
Enable or disable a memory card
Print photos directly from the memory card
Print and scan photos from a proof sheet
Save photos to the workstation from a memory card
Network How do I? HP Color LaserJet CM1017 MFP only
Restore the network defaults
Find the network IP address
Set the system password
Maintenance How do I?
Change MFP toner warnings
Clean the scanner glass
Calibrate the MFP
Calibrate the MFP from the front control panel
Clean the MFP
Calibrate the MFP from the HP ToolboxFX
Clean the paper path using HP ToolboxFX
Managing and maintaining the multifunction peripheral MFP
To print the Configuration page from the control panel
Configuration
Information pages
Demo
Information pages
To print the Supplies Status page from the control panel
Supplies Status
Networking page HP Color LaserJet CM1017 MFP only
Usage
Fonts pages
To print a fonts page from the control panel
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To print a menu map
Menu map
View HP ToolboxFX
HP ToolboxFX
Event log
Status
Set up e-mail alerts
Set up status alerts
Alerts
Help
System Settings
Paper handling
Set the system password
Print Settings
Network settings
Use the embedded Web server
Access the embedded Web server using a network connection
Windows Macintosh
Information tab
Settings tab
Other links found in HP ToolboxFX
Networking tab
Check and order supplies using HP ToolboxFX
Check supply status and order using the control panel
Manage supplies
Supplies life
Reset the MFP for non-HP supplies
Check and order supplies using HP Solution Center
Supplies Storage Guidelines
Replace and recycle supplies
HP anti-counterfeit supplies Web site
Clean the scanner glass
Clean the paper path using HP ToolboxFX
Clean the MFP
On-going operation
Cartridge-out override
Change the print cartridge
Change print cartridges
Change print cartridges
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Calibrate the MFP from the front control panel
Calibrate the MFP
Calibrate the MFP from the HP ToolboxFX
Problem solving
Problem solving checklist
Problem solving process
Step Verification step Possible problems Solutions Number
Card?
Computer?
Control-panel messages
Control panel message Description Recommended action
Cleaning
Fan Error
Device error
Turn off then turn on
Install color cartridge
Installed
Install black cartridge
HP supplies
Memory card is unsupported
Are disabled Memory is low. Press OK
Memory card slots
Memory low
Non-HP supply
Non-HP color installed
Use
Ready
Scanning error
Scanner Error
Unknown Memory Card Error
Replace supply
Print-quality problems
Solve print problems
Print-quality checklist
General print quality issues
Problem Cause Solution
Problem Cause
Configuration page. If so, contact
See Load trays
Solve issues with printing color documents
AaBbCc
Solve print-media problems
Media-handling problems
Print-media guidelines
Or from a faulty paper lot
Performance problems
See Media-handling problems
Calibrate the MFP
Resolve copy problems
MFP
Use the table to solve image-scan issues
Resolve scanning problems
Resolve scan-quality problems using the table
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Was the device exposed to an electric or magnetic field?
Clear paper jams
Where to look for jams
Clear jams from inside the MFP
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Clear jams from tray output area
Clear jams from the back of the MFP
Clear jams from tray 2 or optional tray
Slide the tray into the MFP Open and close the front door
Service menu
Additional problem solving tools
Device pages and reports
HP ToolboxFX
To restore the factory-set defaults
Clean the paper path
To clean the paper path
Calibrate the MFP
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Work with memory
MFP memory
Install memory DIMMs
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Go to Check Dimm installation
Enable memory
Check Dimm installation
To enable memory for Windows
Enww
Accessories and supplies information
Memory
Supplies
Product name Description Part number
Paper handling accessories
Cable and interface accessories
User-replaceable parts
Paper and other print media
Language Part number
Supplementary Documentation
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Service and support
Hewlett-Packard limited warranty statement
Print Cartridge Limited Warranty Statement
HP Customer Care
Online troubleshooting tools
HP Care Pack Services and Service Agreements
Availability of support and service
Repack the MFP
Repacking the MFP
WHO is Returning the EQUIPMENT?
Service information form
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Specifications
Power requirements
Multifunction peripheral MFP specifications
Volt models
Rated current
Category Specifications
Sound Power Level Declared Per ISO
Recommended1 Operating1 Storage1
When heated to 210C 410F for 0.1 second
Regulatory information
Introduction
FCC regulations
Environmental Product Stewardship program
Power consumption
Protecting the environment
Ozone production
Returns
Extended warranty
Material safety data sheet
Declaration of Conformity
Declaration of conformity
Laser safety statement
Country/region-specific safety statements
Canadian DOC statement
Korean EMI statement Vcci statement Japan
Japanese Power Cord Statement
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Finnish laser statement
Index
Symbols/Numerics
Gateways
Dimm
Bootp
MFP
FCC
WIA
TCP
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Page
CB394-90907* *CB394-90907