HP CM1015 manual Availability of support and service, HP Care Pack Services and Service Agreements

To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide.

For service for your HP product in other countries/regions, call the HP Customer Support telephone number for your country/region. See the flyer that came in the box with the MFP.

HP service agreements

Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).

Out-of-Warranty Service: 1-800-633-3600.

Extended Service: Call 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services Web site at http://www.hpexpress-services.com/ 10467a.

HP ToolboxFX

To check the MFP status and settings and to view problem solving information and online documentation, use the HP ToolboxFX software. You can view the HP ToolboxFX when the MFP is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP ToolboxFX. See Managing and maintaining the multifunction peripheral (MFP).

Availability of support and service

Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location.

HP Care Pack™ Services and Service Agreements

HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services vary by location. For most MFPs HP offers both in- warranty and post-warranty HP Care Pack Services and Service Agreements.

To identify service and support options for this MFP go to http://www.hpexpress-services.com/10467a and type the MFP model number. In North America, Service Agreement information can be obtained through HP Customer Care. Call 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada). In other countries/regions please contact your country/region specific HP Customer Care Center. See the inbox flyer or go to http://www.hp.com for the HP Customer Care telephone number in your country/region.

ENWW Availability of support and service 223