HP CM1015 manual Control panel message Description Recommended action

Control panel message	Description		Recommended action
10.000x Supply Error	E-label cannot be read or print cartridge is not		1. Remove the print cartridge and verify
	properly installed.			that the E-label reader guide pin is not
	10.0000	= Black print cartridge		broken.
			2.	Reinstall print cartridge.
	10.0001	= Cyan print cartridge
			3.	Turn on the printer.
	10.0002	= Magenta print cartridge
			4.	If the problem is not solved, replace the
	10.0003	= Yellow print cartridge
				cartridge.
10.100x Supply Error	A print cartridge is missing.		Install the correct print cartridge.
Reinstall	10.1000	= Black print cartridge
The supplies gauge displays the	10.1001	= Cyan print cartridge
consumption levels of print cartridges.	10.1002	= Magenta print cartridge
	10.1003	= Yellow print cartridge
50.x Fuser Error	The device has experienced an internal		Turn off the power by using the power switch
	hardware error.		and if a surge protector is being used, remove
	50.1 Fuser Error—low temperature		it. Plug the device directly into the wall socket.
			Use the power switch to turn on the device.
	50.3 Fuser Error—slow fuser		Turn off the device, wait at least 25 minutes,
	50.2 Fuser Error—high temperature		then turn on the device.

If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box.

51.20 Error	The device has experienced an internal
	hardware error.
	51.20	Error—black scanner error
	51.21	Error—cyan scanner error
	51.22	Error—magenta scanner error
	51.23	Error—yellow scanner error

Turn off the power by using the power switch, wait at least 30 seconds, then turn on the power and wait for the device to initialize.

Turn off the power by using the power switch and if a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.

If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box.

54.xx Error	Toner sensor error.	Turn off the device, wait at least 30 seconds,
		then turn on the power and wait for the device
		to initialize. If the error persists, contact
		HP Customer Care. See HP Customer Care
		or the support flyer that came in the device
		box.
55.0 Error	DC controller error. The device has	Turn off the power by using the power switch,
	experienced an internal hardware error.	wait at least 30 seconds, then turn on the
		power and wait for the device to initialize.
		Turn off the power by using the power switch
		and if a surge protector is being used, remove
		it. Plug the device directly into the wall socket.
		Use the power switch to turn the device on.
		If the error persists, contact HP customer
		support. See HP Customer Care or the
		support flyer that came in the MFP box.

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