Walkaround | HP CM1015 guide

Walkaround

The following figures show the locations and names of key MFP components.

Figure 1-1Front view (HP Color LaserJet CM1017 MFP shown)

1Scanner

2Output bin

3Front door

4Tray 1 (single sheet priority feed slot)

5Tray 3 (optional; 250 sheets)

6Tray 2 (250 sheets)

7Memory card slots (HP Color LaserJet CM1017 MFP)

8MFP control panel

ENWW	Walkaround 5

Image 19

HP CM1015 manual Walkaround, 1Front view HP Color LaserJet CM1017 MFP shown

Contents

HP Color LaserJet CM1015/CM1017 MFP Page HP Color LaserJet CM1015/CM1017 MFP Trademark Credits Copyright and License Table of contents Print Software for MacintoshColor Scan Copy How do I? Photo 114 Managing and maintaining the multifunction peripheral MFP Problem solving Work with memory Appendix a Accessories and supplies informationAppendix B Service and support Appendix C Specifications 241 Xii Multifunction peripheral MFP basics HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP HP Color LaserJet CM1015/CM1017 MFP Series configurations HP Color LaserJet CM1015/CM1017 MFP Series HP Color LaserJet CM1015/CM1017 MFP Series features Copy AccessibilitySupplies Expandability 1Front view HP Color LaserJet CM1017 MFP shown Walkaround 2Back and side view Enww Software and supported operating systems Software Software Installation option Description Install software Download drivers Software tipsDownload the latest printing software What other software is available? Print media Media supported on this MFP Media Type Dimensions1 Weight Capacity2 1Tray specifications Media that can damage the printer Select print mediaMedia to avoid Envelopes Special media for printingLabels Heavy paper TransparenciesGlossy paper and photo paper Letterhead or preprinted forms Control panel HP Color LaserJet CM1015 MFP control panel features HP Color LaserJet CM1015 MFP control panel features Use the two-line display HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP control panel features Enww Use the graphical display HP Color LaserJet CM1017 MFP Menu item Sub-menu item Description Control-panel menusUse the control-panel menus Control-panel menu map Menu Item Description Cancel job ServicePaper setup Default paper size Default paper type Cartridge low Select Cancel job toCancel job is chosen Cleaning mode Link speed TCP/IP configurationUSB speed Less paper curl Archive print Software for Windows User assistance Printer driver recommendations Install the PostScript driver using Add Printer Software Description This MFP supports these software components Other software Enww Uninstall Windows software via the Program group Uninstall the printing softwareUninstall Windows software using Add or Remove Programs Delete printer drivers from the printers folder Uninstall a Recommended or Custom installationWindows 2000 or Windows XP Software for Macintosh Install printer drivers for Mac OS X V10.3 and later Install Macintosh printing system software for networksMacintosh utility and application support To install the printing system software Open the printer drivers Click the Installable Options menuMacintosh printer drivers Supported printer drivers Print multiple pages on one sheet of paper Use features in the Macintosh printer driverCreate and use presets in Mac OS Print a cover To print on both sides manually Print on both sides of the paperSet the color options To print multiple pages on one sheet of paper To set the color options Enable memory Print Color as Gray Manage MFP color options on Macintosh computersAdvanced color options for text, graphics, and photographs HP Device Configuration Mac OS X V10.3 and Mac OS X Solve Problems with Mac OS Solve common Macintosh problems Resolve hardware problem Print job was not sent to the correct MFP Cause SolutionUnable to print from a third-party USB card Cause Solution Resolve software problems Ensure there are not too many USB devices drawing power from Print Load tray 1 single-sheet feed tray Load trays Load tray Enww Enww Enww Enww 1Special media printing guidelines Print on special media Setting Description Selecting print media settingsControl print jobs Restore the default printer-driver settings Printer-driver featuresTask Driver Tab Option Print from Windows Printer-driver settingsSuch as Allow manual duplexing Print on both sides of the paper Print on both sides of the paper Considerations when canceling printing Cancel a print job Color HP ImageREt Media selection OverviewColor options Change color options Automatic versus Manual color adjustmentManage color options Print in Grayscale Standard red-green-blue sRGB Edge ControlRGB Color Neutral Grays Match colors Copy Change the number of copies for the current job Cancel a copy jobBasic copy functions Start a copy job Paper type Supported paper type Adjust copy qualityCopy paper Set the MFP to make only black and white copies To adjust color balance settings Adjust the color balance in copiesAdjust the copy quality for the current job Adjust the default copy quality Set color balance on a per-job basis Adjust the lighter/darker contrast settingColor balance option Description Reduce or enlarge copies To change the default copy sizeChange copy size for the current job Copy edge-to-edge originals Copy Scan Scan methods Supported file types Add folder destinations Set up pre-configured destinations on the MFPScan from the device control panel Program the device Scan To button from the control panel Delete destinations To view HP Solution Center Scan by using HP Solution Center Windows Scan to file Scan from the device and HP Director MacintoshScanning tasks Use page-by-page scanning Scan from a TWAIN-enabled program Scan using TWAIN-compliant and WIA-compliant softwareUse TWAIN-compliant and WIA-compliant software Scan edge-to-edge originals Cancel a scan jobScanner resolution and color Scan a photo Setting Recommended use Resolution and color guidelines Photo Insert a memory card Now print photos using the HP Color LaserJet CM1017 MFP To view or rotate photos from the memory card View or rotate photos from the memory card To create a slideshow Create a photo slideshow on the graphical display screen Enable or disable a memory card Print photos directly from the memory card Press Proofsheet Print and scan photos from a proof sheet Save photos to the workstation from a memory card Print photos using the Photo Features button Index print Best Photo Fast Print a memory card index Photo Set up the MFP and use it on the network Set up the MFP and use it on the network Manage the network View network settingsRestore the network defaults Change network settings Manually configure a static IP address Network configurationConfiguration IP configuration Automatic configuration Link speed settings Supported network protocols Service name Description IP address Internet Protocol IPTransmission Control Protocol TCP User Datagram Protocol UDP Subnet mask Configure IP parametersDynamic Host Configuration Protocol Dhcp Subnets Verify that the MFP is on and online Problem SolvingDefault gateway Gateways Autoip Resolve communication problems with the network Enww Enww How do I? HP Color LaserJet CM1017 MFP control panel features Control panel and other settings How do I? Use the graphical display HP Color LaserJet CM1017 MFP Enww Control-panel menus 2Reports Menu 4System Setup Menu 5Service Menu 5Service Menu Print How do I? System SettingsDevice information Print density Print density settings DescriptionPaper handling Print quality To remove the system password Set the system passwordTo reset all MFP settings to factory defaults Print Settings Memory card HP Color LaserJet CM1017 MFP only Control print jobsPCL5c PostScript Printer-driver features Selecting print media settings Print from Windows Printer-driver settings Envelopes Special media for printing Letterhead or preprinted forms LabelsTransparencies Glossy paper and photo paper Heavy paper Scan from the device control panel Copy and Scan How do I?Program the device Scan To button from the control panel Copy and Scan How do I? Print and scan photos from a proof sheet Enable or disable a memory cardPhoto How do I? HP Color LaserJet CM1017 MFP only Print photos directly from the memory card Save photos to the workstation from a memory card Network How do I? HP Color LaserJet CM1017 MFP only Restore the network defaultsFind the network IP address Set the system password Maintenance How do I? Change MFP toner warnings Clean the scanner glassCalibrate the MFP Calibrate the MFP from the front control panel Clean the MFPCalibrate the MFP from the HP ToolboxFX Clean the paper path using HP ToolboxFX Managing and maintaining the multifunction peripheral MFP Demo ConfigurationTo print the Configuration page from the control panel Information pages Information pages To print the Supplies Status page from the control panel Supplies Status Networking page HP Color LaserJet CM1017 MFP only Usage Fonts pagesTo print a fonts page from the control panel Enww To print a menu map Menu map View HP ToolboxFX HP ToolboxFX Event log Status Help Set up status alertsSet up e-mail alerts Alerts System Settings Paper handling Set the system password Print Settings Network settings Use the embedded Web server Access the embedded Web server using a network connectionWindows Macintosh Information tab Settings tab Other links found in HP ToolboxFX Networking tab Supplies life Check supply status and order using the control panelCheck and order supplies using HP ToolboxFX Manage supplies Replace and recycle supplies Check and order supplies using HP Solution CenterReset the MFP for non-HP supplies Supplies Storage Guidelines HP anti-counterfeit supplies Web site Clean the scanner glass Clean the paper path using HP ToolboxFX Clean the MFP On-going operation Cartridge-out override Change the print cartridge Change print cartridges Change print cartridges Enww Enww Calibrate the MFP from the front control panel Calibrate the MFPCalibrate the MFP from the HP ToolboxFX Problem solving Problem solving checklist Problem solving processStep Verification step Possible problems Solutions Number Card? Computer? Control-panel messages Control panel message Description Recommended action Turn off then turn on Fan ErrorCleaning Device error HP supplies InstalledInstall color cartridge Install black cartridge Memory low Are disabled Memory is low. Press OKMemory card is unsupported Memory card slots Ready Non-HP color installedNon-HP supply Use Replace supply Scanner ErrorScanning error Unknown Memory Card Error General print quality issues Solve print problemsPrint-quality problems Print-quality checklist Problem Cause Solution Problem Cause Configuration page. If so, contact See Load trays Solve issues with printing color documents AaBbCc Solve print-media problems Media-handling problemsPrint-media guidelines Or from a faulty paper lot Performance problems See Media-handling problems Calibrate the MFP Resolve copy problems MFP Use the table to solve image-scan issues Resolve scanning problems Resolve scan-quality problems using the table Enww Was the device exposed to an electric or magnetic field? Clear paper jams Where to look for jams Clear jams from inside the MFP Enww Clear jams from tray output area Clear jams from the back of the MFP Clear jams from tray 2 or optional tray Slide the tray into the MFP Open and close the front door HP ToolboxFX Additional problem solving toolsService menu Device pages and reports Calibrate the MFP Clean the paper pathTo restore the factory-set defaults To clean the paper path Enww Work with memory MFP memory Install memory DIMMs Enww Enww Go to Check Dimm installation Enable memory Check Dimm installationTo enable memory for Windows Enww Accessories and supplies information Memory SuppliesProduct name Description Part number Paper handling accessories Cable and interface accessories User-replaceable parts Paper and other print media Language Part number Supplementary Documentation Enww Service and support Hewlett-Packard limited warranty statement Print Cartridge Limited Warranty Statement HP Customer Care Online troubleshooting tools HP Care Pack Services and Service Agreements Availability of support and service Repack the MFP Repacking the MFP WHO is Returning the EQUIPMENT? Service information form Enww Specifications Rated current Multifunction peripheral MFP specificationsPower requirements Volt models Category Specifications Sound Power Level Declared Per ISORecommended1 Operating1 Storage1 When heated to 210C 410F for 0.1 second Regulatory information Introduction FCC regulations Ozone production Power consumptionEnvironmental Product Stewardship program Protecting the environment Returns Extended warranty Material safety data sheet Declaration of Conformity Declaration of conformity Korean EMI statement Vcci statement Japan Country/region-specific safety statementsLaser safety statement Canadian DOC statement Japanese Power Cord Statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Finnish laser statement Index Symbols/Numerics Gateways Dimm Bootp MFP FCC WIA TCP Enww Page CB394-90907* *CB394-90907