HP CM1015 manual Resolve scanning problems, Use the table to solve image-scan issues

Resolve scanning problems

Use the table to solve image-scan issues.

Problem	Cause	Solution
The scanned image is of poor quality.	The original might be a second-	● To eliminate the patterns, try
	generation photo or picture.	reducing the size of the image after
		scanning.
		● Print the scanned image to see if
		the quality is better.
		● Verify that the resolution and color
		settings are correct for the type of
		scan job being performed.
	If the scanned page has a background	On the flatbed scanner, place three
	but the original document does not, the	sheets of clean paper on top of the
	original might be too thin to scan or copy	original, close the flatbed scanner cover,
	cleanly.	then re-scan the original.
	The image that appears on the screen	● Try adjusting the computer monitor
	might not be an accurate representation	settings to use more colors (or
	of the quality of the scan.	levels of gray). Make this
		adjustment by opening Display in
		Windows Control Panel.
		● Try adjusting the resolution and
		color settings in the scanner
		software.
	The original might have been loaded	Verify originals are properly loaded onto
	incorrectly.	the flatbed scanner. See Scan methods.
	The scanner might be dirty.	Clean the scanner.
	The graphics settings might not be	Try changing the graphics settings or the
	suitable for the type of scan job that being	scan mode.
	performed.
Part of the image did not scan.	The original might have been loaded	Verify originals are properly loaded onto
	incorrectly.	the flatbed scanner.
	A colored background might be causing	Try adjusting the settings before
	images in the foreground to blend into	scanning the original or enhancing the
	the background.	image after scanning the original.
	The original is longer than 298 mm	The maximum flatbed scannable length
	(11.75 in).	is 298 mm (11.75 in). If the page exceeds
		the maximum length, the scanner stops.
	The original is too small.	The minimum size that the flatbed
		scanner supports is 25 by 25 mm (1 by
		1 inches).

The media size is incorrect.

In Scan settings, make sure that the input media size is large enough for the document that being scanned.

ENWW Resolve scanning problems 191