Manuals
/
HP
/
Computer Equipment
/
Printer
HP
CM1015 manual Enww
Models:
CM1015
1
218
264
264
Download
264 pages
57.62 Kb
215
216
217
218
219
220
221
222
<
>
Troubleshooting
Specifications
Install
Material safety data sheet
Maintenance
TCP/IP configuration
Problem solving
Paper setup Default paper size
Restore the network defaults
Adjust copy quality
Page 218
Image 218
204 Chapter 14 Problem solving
ENWW
Page 217
Page 219
Page 218
Image 218
Page 217
Page 219
Contents
HP Color LaserJet CM1015/CM1017 MFP
Page
HP Color LaserJet CM1015/CM1017 MFP
Copyright and License
Trademark Credits
Table of contents
Color
Software for Macintosh
Print
Copy
Scan
Photo
How do I?
114
Managing and maintaining the multifunction peripheral MFP
Problem solving
Appendix C Specifications
Appendix a Accessories and supplies information
Appendix B Service and support
Work with memory
241
Xii
Multifunction peripheral MFP basics
HP Color LaserJet CM1015/CM1017 MFP Series configurations
HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP
HP Color LaserJet CM1015/CM1017 MFP Series features
HP Color LaserJet CM1015/CM1017 MFP Series
Expandability
Accessibility
Supplies
Copy
Walkaround
1Front view HP Color LaserJet CM1017 MFP shown
2Back and side view
Enww
Software
Software and supported operating systems
Install software
Software Installation option Description
What other software is available?
Software tips
Download the latest printing software
Download drivers
Print media
Media supported on this MFP
1Tray specifications
Media Type Dimensions1 Weight Capacity2
Media to avoid
Select print media
Media that can damage the printer
Labels
Special media for printing
Envelopes
Letterhead or preprinted forms
Transparencies
Glossy paper and photo paper
Heavy paper
Control panel
HP Color LaserJet CM1015 MFP control panel features
HP Color LaserJet CM1015 MFP control panel features
Use the two-line display HP Color LaserJet CM1015 MFP
HP Color LaserJet CM1017 MFP control panel features
Enww
Use the graphical display HP Color LaserJet CM1017 MFP
Control-panel menu map
Control-panel menus
Use the control-panel menus
Menu item Sub-menu item Description
Menu Item Description
Default paper type
Service
Paper setup Default paper size
Cancel job
Cleaning mode
Select Cancel job to
Cancel job is chosen
Cartridge low
Archive print
TCP/IP configuration
USB speed Less paper curl
Link speed
Software for Windows
Printer driver recommendations
User assistance
Install the PostScript driver using Add Printer
This MFP supports these software components
Software Description
Other software
Enww
Uninstall Windows software using Add or Remove Programs
Uninstall the printing software
Uninstall Windows software via the Program group
Windows 2000 or Windows XP
Uninstall a Recommended or Custom installation
Delete printer drivers from the printers folder
Software for Macintosh
Macintosh utility and application support
Install Macintosh printing system software for networks
Install printer drivers for Mac OS X V10.3 and later
To install the printing system software
Supported printer drivers
Click the Installable Options menu
Macintosh printer drivers
Open the printer drivers
Print a cover
Use features in the Macintosh printer driver
Create and use presets in Mac OS
Print multiple pages on one sheet of paper
To print multiple pages on one sheet of paper
Print on both sides of the paper
Set the color options
To print on both sides manually
Enable memory
To set the color options
Advanced color options for text, graphics, and photographs
Manage MFP color options on Macintosh computers
Print Color as Gray
HP Device Configuration Mac OS X V10.3 and Mac OS X
Solve common Macintosh problems
Solve Problems with Mac OS
Resolve software problems
Print job was not sent to the correct MFP Cause Solution
Unable to print from a third-party USB card Cause Solution
Resolve hardware problem
Ensure there are not too many USB devices drawing power from
Print
Load trays
Load tray 1 single-sheet feed tray
Load tray
Enww
Enww
Enww
Enww
Print on special media
1Special media printing guidelines
Control print jobs
Selecting print media settings
Setting Description
Task Driver Tab Option
Printer-driver features
Restore the default printer-driver settings
Such as Allow manual duplexing
Printer-driver settings
Print from Windows
Print on both sides of the paper
Print on both sides of the paper
Cancel a print job
Considerations when canceling printing
Color
Color options
Overview
HP ImageREt Media selection
Print in Grayscale
Automatic versus Manual color adjustment
Manage color options
Change color options
RGB Color
Edge Control
Standard red-green-blue sRGB
Neutral Grays
Match colors
Copy
Start a copy job
Cancel a copy job
Basic copy functions
Change the number of copies for the current job
Set the MFP to make only black and white copies
Adjust copy quality
Copy paper
Paper type Supported paper type
Adjust the default copy quality
Adjust the color balance in copies
Adjust the copy quality for the current job
To adjust color balance settings
Color balance option Description
Adjust the lighter/darker contrast setting
Set color balance on a per-job basis
Change copy size for the current job
To change the default copy size
Reduce or enlarge copies
Copy edge-to-edge originals
Copy
Scan
Scan methods
Supported file types
Program the device Scan To button from the control panel
Set up pre-configured destinations on the MFP
Scan from the device control panel
Add folder destinations
Delete destinations
Scan by using HP Solution Center Windows
To view HP Solution Center
Use page-by-page scanning
Scan from the device and HP Director Macintosh
Scanning tasks
Scan to file
Use TWAIN-compliant and WIA-compliant software
Scan using TWAIN-compliant and WIA-compliant software
Scan from a TWAIN-enabled program
Scan a photo
Cancel a scan job
Scanner resolution and color
Scan edge-to-edge originals
Resolution and color guidelines
Setting Recommended use
Photo
Insert a memory card
Now print photos using the HP Color LaserJet CM1017 MFP
View or rotate photos from the memory card
To view or rotate photos from the memory card
Create a photo slideshow on the graphical display screen
To create a slideshow
Enable or disable a memory card
Print photos directly from the memory card
Print and scan photos from a proof sheet
Press Proofsheet
Save photos to the workstation from a memory card
Print photos using the Photo Features button
Print a memory card index
Index print Best Photo Fast
Photo
Set up the MFP and use it on the network
Set up the MFP and use it on the network
Change network settings
View network settings
Restore the network defaults
Manage the network
IP configuration
Network configuration
Configuration
Manually configure a static IP address
Link speed settings
Automatic configuration
Service name Description
Supported network protocols
User Datagram Protocol UDP
Internet Protocol IP
Transmission Control Protocol TCP
IP address
Subnets
Configure IP parameters
Dynamic Host Configuration Protocol Dhcp
Subnet mask
Gateways
Problem Solving
Default gateway
Verify that the MFP is on and online
Resolve communication problems with the network
Autoip
Enww
Enww
How do I?
Control panel and other settings How do I?
HP Color LaserJet CM1017 MFP control panel features
Use the graphical display HP Color LaserJet CM1017 MFP
Enww
Control-panel menus
2Reports Menu
4System Setup Menu
5Service Menu
5Service Menu
Device information
System Settings
Print How do I?
Print quality
Print density settings Description
Paper handling
Print density
To reset all MFP settings to factory defaults
Set the system password
To remove the system password
Print Settings
PostScript
Control print jobs
PCL5c
Memory card HP Color LaserJet CM1017 MFP only
Selecting print media settings
Printer-driver features
Printer-driver settings
Print from Windows
Special media for printing
Envelopes
Glossy paper and photo paper
Labels
Transparencies
Letterhead or preprinted forms
Heavy paper
Program the device Scan To button from the control panel
Copy and Scan How do I?
Scan from the device control panel
Copy and Scan How do I?
Print photos directly from the memory card
Enable or disable a memory card
Photo How do I? HP Color LaserJet CM1017 MFP only
Print and scan photos from a proof sheet
Save photos to the workstation from a memory card
Find the network IP address
Restore the network defaults
Network How do I? HP Color LaserJet CM1017 MFP only
Maintenance How do I?
Set the system password
Calibrate the MFP
Clean the scanner glass
Change MFP toner warnings
Calibrate the MFP from the HP ToolboxFX
Clean the MFP
Calibrate the MFP from the front control panel
Clean the paper path using HP ToolboxFX
Managing and maintaining the multifunction peripheral MFP
Information pages
Configuration
To print the Configuration page from the control panel
Demo
Information pages
Supplies Status
To print the Supplies Status page from the control panel
Networking page HP Color LaserJet CM1017 MFP only
To print a fonts page from the control panel
Fonts pages
Usage
Enww
Menu map
To print a menu map
HP ToolboxFX
View HP ToolboxFX
Status
Event log
Alerts
Set up status alerts
Set up e-mail alerts
Help
System Settings
Paper handling
Set the system password
Print Settings
Network settings
Windows Macintosh
Access the embedded Web server using a network connection
Use the embedded Web server
Settings tab
Information tab
Networking tab
Other links found in HP ToolboxFX
Manage supplies
Check supply status and order using the control panel
Check and order supplies using HP ToolboxFX
Supplies life
Supplies Storage Guidelines
Check and order supplies using HP Solution Center
Reset the MFP for non-HP supplies
Replace and recycle supplies
HP anti-counterfeit supplies Web site
Clean the scanner glass
Clean the MFP
Clean the paper path using HP ToolboxFX
Cartridge-out override
On-going operation
Change print cartridges
Change the print cartridge
Change print cartridges
Enww
Enww
Calibrate the MFP from the HP ToolboxFX
Calibrate the MFP
Calibrate the MFP from the front control panel
Problem solving
Step Verification step Possible problems Solutions Number
Problem solving process
Problem solving checklist
Computer?
Card?
Control-panel messages
Control panel message Description Recommended action
Device error
Fan Error
Cleaning
Turn off then turn on
Install black cartridge
Installed
Install color cartridge
HP supplies
Memory card slots
Are disabled Memory is low. Press OK
Memory card is unsupported
Memory low
Use
Non-HP color installed
Non-HP supply
Ready
Unknown Memory Card Error
Scanner Error
Scanning error
Replace supply
Print-quality checklist
Solve print problems
Print-quality problems
General print quality issues
Problem Cause Solution
Problem Cause
Configuration page. If so, contact
Solve issues with printing color documents
See Load trays
AaBbCc
Print-media guidelines
Media-handling problems
Solve print-media problems
Or from a faulty paper lot
Performance problems
See Media-handling problems
Resolve copy problems
Calibrate the MFP
MFP
Resolve scanning problems
Use the table to solve image-scan issues
Resolve scan-quality problems using the table
Enww
Was the device exposed to an electric or magnetic field?
Where to look for jams
Clear paper jams
Clear jams from inside the MFP
Enww
Clear jams from tray output area
Clear jams from the back of the MFP
Clear jams from tray 2 or optional tray
Slide the tray into the MFP Open and close the front door
Device pages and reports
Additional problem solving tools
Service menu
HP ToolboxFX
To clean the paper path
Clean the paper path
To restore the factory-set defaults
Calibrate the MFP
Enww
Work with memory
MFP memory
Install memory DIMMs
Enww
Enww
Go to Check Dimm installation
To enable memory for Windows
Check Dimm installation
Enable memory
Enww
Accessories and supplies information
Product name Description Part number
Supplies
Memory
Cable and interface accessories
Paper handling accessories
Paper and other print media
User-replaceable parts
Supplementary Documentation
Language Part number
Enww
Service and support
Hewlett-Packard limited warranty statement
Print Cartridge Limited Warranty Statement
Online troubleshooting tools
HP Customer Care
Availability of support and service
HP Care Pack Services and Service Agreements
Repacking the MFP
Repack the MFP
Service information form
WHO is Returning the EQUIPMENT?
Enww
Specifications
Volt models
Multifunction peripheral MFP specifications
Power requirements
Rated current
Recommended1 Operating1 Storage1
Sound Power Level Declared Per ISO
Category Specifications
When heated to 210C 410F for 0.1 second
Regulatory information
Introduction
FCC regulations
Protecting the environment
Power consumption
Environmental Product Stewardship program
Ozone production
Returns
Material safety data sheet
Extended warranty
Declaration of conformity
Declaration of Conformity
Canadian DOC statement
Country/region-specific safety statements
Laser safety statement
Korean EMI statement Vcci statement Japan
Japanese Power Cord Statement
Finnish laser statement
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Symbols/Numerics
Index
Dimm
Gateways
Bootp
MFP
FCC
WIA
TCP
Enww
Page
CB394-90907* *CB394-90907