Developer/Paper Feed Motor Service Check

Service Error Code 911 displayed.

Whenever a 911 service error code displays, this indicates a problem with the developer/paper feed motor, or motor circuits.

Note: Excessive gear or motor noise is usually caused by a defective motor assembly or engine board.

	FRU	Action

1	Fuser Block	Check the paper feed parts in the fuser drive
	Assembly	assembly for excessive noise or vibration.
		Look for loose or worn paper feed parts.
		•	If problems exist, repair or replace the fuser
			block assembly.
		•	If excessive noise or vibrations exist in the
			motor assembly, replace the developer/
			paper feed motor assembly.
			• If no problem is located for paper feed
			parts, the problem may be the engine
			board assembly.

2-48Service Manual