5016-001

Error Code

Action

 

 

Note: The following errors are detected when the printer is above the maintenance count. As the fuser assembly is a CRU (customer replaceable unit) and is contained in the maintenance kits, ask if the customer has replaced the fuser CRU, or if he/she has installed a maintenance kit recently.

925

Fuser Error

Indicates that the fuser is below temperature when

 

 

printing.

 

 

 

926

Fuser Error

Indicates that the fuser is below temperature and the

 

 

system is detecting a thermistor short.

 

 

 

927

Fuser Error

Indicates that the fuser temperature failed to increase.

 

 

 

928

Fuser Error

Indicates that the fuser is too hot during printing, or when

 

 

the printer is idling.

 

 

 

929

Fuser Error

Indicates that the system has detected that the

 

 

thermistor is open.

 

 

930, 931, 934,

Go to the “Printhead Service Check” on page 2-77.

935

 

 

 

Printhead Error

 

 

 

 

 

939

RIP Engine

Indicates that the RIP board and the engine board

Communications

cannot communicate. The RIP board, engine board or

Error

cabling may be defective. Check each board for correct

 

 

installation and be sure all grounds are secure. If no

 

 

problem exists, replace the following FRUs in the order

 

 

shown:

 

 

• Engine board

 

 

Controller board

 

 

Interconnect board

 

 

Note: It is possible that the RIP software can also cause

 

 

a 929 error. Contact your next level for software support.

 

 

• 941

Replace the controller board.

Controller

 

 

Code CRC

 

 

• Controller Font

 

 

CRC

 

 

 

 

 

943

RIP

Indicates that the font ROM and RIP code are

Font Version

incompatible.

 

 

 

 

Diagnostic Information 2-3

Page 69
Image 69
Lexmark 5016-001 manual Go to the Printhead Service Check on