5016-001
Base Printer Service Checks
Bypass Tray (Multipurpose Tray) Service Check
Note: The multipurpose tray holds up to 50 sheets of paper. You only feed transparencies from the multipurpose tray and tray 1.
Set the paper type to "transparency" from the paper menu when checking for transparency feeding and print quality problems.
Set the paper type to "envelopes" from the paper menu when checking for envelope feeding and print quality problems.
Set the paper type to "labels" from the paper menu when checking for label feeding and print quality problems.
Set the paper type to "paper" from the paper menu when checking for paper feeding and print quality problems.
Multipurpose Tray Symptom Chart
AMedia does not feed from MPT, 250 paper jam message displays.
BMedia tries to feed from the MPT tray, 250 paper jam message may display.
CTransparencies do not feed from the MPT.
DTransparencies are not detected in the MPT.
ELabels do not feed from the MPT.
FCard stock does not feed from the MPT.
GDouble feeding from the MPT tray.
Be sure that media is feeding from tray 1 before proceeding with this service check. If media is not feeding properly, go to the “Tray 1 (Integrated Tray) Service Check” on page
Diagnostic Information
