Lexmark 5016-001 manual Go to the Paper Exit Sensor Service Check

5016-001

B Paper jam 201 displays indicating the registration roller in the base printer is turning.

Note: This symptom may require replacement of one or more customer replaceable units, designated as supplies or maintenance items, which are the responsibility of the customer. With the customer’s permission, if available, try a new ITM or fuser.

	FRU	Action
1	ITM Assembly	If media is jamming at the ITM assembly, there
		may be a problem with the ITM CRU assembly.
2	Fuser Assembly	If a replacement fuser assembly is not available,
	Exit Sensor	remove the fuser and check for pieces of paper
		stuck in the fuser, or other signs of
	(PHI 1)	contamination that might cause a paper jam.
	HTT Cable	CAUTION: The fuser may be hot, use caution
	MSN Cable	before removing or servicing.
		Go to the “Paper Exit Sensor Service Check”
	Engine Board	on page 2-67and check the paper exit sensor
		(PHl 1).
		• If a problem is found with the fuser and it is
		below the maintenance count, repair or
		replace the fuser assembly.
		• If the fuser is above the maintenance count,
		inform the customer that the printer should
		have a maintenance kit installed.
		If replacing the fuser does not fix the problem,
		check all the fuser cables (HTT and MSN) for
		correct installation and any signs of damage.
		• If incorrect, replace the cable(s).
		• If the cables are good, replace the engine
		board.

2-70Service Manual