5016-001

Symptom Tables

Base Printer Symptom Table

Symptom

Action

 

 

Operator panel - One or more

Go to the “Operator Panel Buttons

buttons do not work.

Service Check” on page 2-65.

 

 

Operator panel - Display is blank.

Go to the “Operator Panel Service

Printer sounds 5 beeps.

Check” on page 2-64.

 

 

Operator Panel - Display is blank.

Replace the operator panel

Printer does not emit 5 beeps.

assembly.

 

 

Operator panel continuously

Go to the “Operator Panel Service

displays all diamonds - 5 beeps.

Check” on page 2-64.

 

 

Paper feed problems - Base

Go to the “Paper Feed Service

printer or Integrated 250 Paper

Check” on page 2-68.

Tray.

 

 

 

Paper jams

Go to the “Paper Feed Service

Duplex option not installed.

Check” on page 2-68.

 

 

Paper jams

Go to the “Duplex Unit Option

Duplex option installed.

Service Check” on page 2-120.

 

 

Print quality - Black page.

Go to “All Black or Color Page

 

Service Check” on page 2-80.

 

 

Print quality - Blank page.

Go to “All Blank Page Service

 

Check” on page 2-81.

 

 

Print quality - Light print.

Go to “Low Image Density Service

 

Check” on page 2-87.

 

 

Print quality - Background.

Go to “Background Service

 

Check” on page 2-82.

 

 

Print quality - Residual image.

Go to “Residual Image Service

 

Check” on page 2-90.

 

 

Print quality - Skew.

Go to the “Paper Feed Service

 

Check” on page 2-68.

 

 

Print quality - Banding.

Go to “White Lines or Bands

 

Service Check” on page 2-92.

 

 

2-28Service Manual

Page 94
Image 94
Lexmark 5016-001 manual Symptom Tables, Base Printer Symptom Table