Lexmark 5016-001 manual Service Checks

5016-001

Service Checks

Note: Anytime the controller board is replaced, the Configuration ID must be reset in NVRAM on the new controller board. Go to “Setting Configuration ID” on page 3-20.

Review the following information before performing any service checks.

•Paper feed Problems (especially paper jams): Go to “Viewing the Error Log” on page 3-22and check the printer error log for indications of repetitive entries that help to isolate a problem to a particular area of the printer or option.

•Print Quality Problems: Go to “Print Quality Test Pages” on page 3-9and print a test page to help diagnose problems before changing any settings or working on the printer.

•Use the resident diagnostic tests to help isolate a problem before taking the printer apart or removing any options.

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