Lexmark 5016-001 manual Service Error Codes, Error Code Action

5016-001

Service Error Codes

Service Error Codes are generally non-recoverable except in an intermittent condition, when you can POR the printer to temporarily recover from the error condition.

Error Code		Action
900	RIP Software	Contact your customer service center, or the Lexmark
		Customer Support Center.
910	DC Motor (1)	Locking error - the motor did not stabilize. Go to the
		“OPC Drive Service Check” on page 2-66.
911	DC Motor (2)	Locking error - the motor did not stabilize. Go to the
		“Developer/Paper Feed Motor Service Check” on
		page 2-48.
912	DC Motor	The motor stabilized then locking was released. Go to
		the “Developer/Paper Feed Motor Service Check” on
		page 2-48.
917	Transfer Belt	Go to the “ITM Drive Service Check” on page 2-60.
918	Fan Stalled	The main fan has stalled, or locked up. Go to the “Main
		Fan Service Check” on page 2-62.

Note: The following errors are detected when the printer is below the maintenance count.

920 Fuser Error	Indicates that the fuser is below temperature when
	printing. Go to the “Fuser Cold Service Check” on
	page 2-51.
921 Fuser Error	Indicates that the fuser is below temperature and the
	system is detecting a thermistor short. Go to the “Fuser
	Cold Service Check” on page 2-51.
922 Fuser Error	Indicates that the fuser temperature failed to increase.
	Go to the “Fuser Cold Service Check” on page 2-51.
923 Fuser Error	Fuser is too hot during printing or when printer is idle. Go
	to the “Fuser Hot Service Check” on page 2-57.
924 Fuser Error	Indicates that the system has detected that the
	thermistor is open. Go to the “Fuser Hot Service
	Check” on page 2-57.

2-2Service Manual