5016-001

Print Quality Service Checks

Check the following before performing any of the print quality service checks.

Print Quality Initial Service Check

Use tray 1 (integrated tray) to test the print quality of the base printer.

Be sure the fuser assembly is installed correctly.

Be sure that paper installed in tray 1 meets paper specifications.

Set the following:

Color correction: Auto

Print resolution: 600 dpi

(print quality should be checked for both 600 and 1200 dpi)

Image enhance: OFF

An incorrect printer driver, for the installed software, can cause problems. Incorrect characters could print and the copy may not correctly fit the page.

Note: This symptom may require replacement of one or more customer replaceable units designated as supplies or maintenance items, which are the responsibility of the customer. With the customer’s permission, you may need to install an ITM unit or a print cartridge

Diagnostic Information 2-79

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Lexmark 5016-001 manual Print Quality Service Checks, Print Quality Initial Service Check