5016-001
United States Government Restricted Rights
5016-001
Table of Contents
Erase Lamp Service Check Fuser Cold Service Check
5016-001
Developer Drive Motor Assembly Removal
Vii
Index
Laser Notices
Laser
Laser Notice
Avvertenze sui prodotti laser
Avis relatif à l’utilisation de laser
Declaraçã o sobre Laser
Avisos sobre el lá ser
Lasermeddelelse
Laserinformatie
Luokan 1 Laserlaite
Huomautus laserlaitteesta
Laser-melding
Laser-notis
Avís sobre el Là ser
Japanese Laser Notice Chinese Laser Notice
Korean Laser Notice
Safety Information
Norme di sicurezza Italian
Pautas de Seguridad Spanish
Informació de Seguretat Catalàn
Korean
5016-001
General Information
Models
Standard Features
5016-001 printer is available in the following models
Unix
32MB Sdram
From an IrDA-compatible workstation
Tools Required For Service
Maintenance Approach
Ipds SCS
Options
Interlock Mechanism
Operational Theory
Double feed prevention
Sheet Bypass Paper Feed Unit
5016-001 Detecting paper present
Detecting paper level
Paper Feed Unit
Operation of the paper feed unit tray
Detecting the paper
5016-001 Detecting paper size
Construction of the Second paper feed option
Second Paper Feed Unit Optional Paper Trays
5016-001 Operation of the Second paper feed unit
5016-001 Detecting the paper
5016-001 Detecting paper size
Operation of the Drive Block
Drive Block
Operation of transferring from the OPC to the transfer belt
Contact Cam
Operation of transferring from the belt to the paper
Coupling Unit
Manual resetting
5016-001
Detecting the carriage home position
Carriage Unit
Rotation and stopping operation of the carriage
Detecting the carriage
Detecting a new cartridge
Toner Cartridge Unit
5016-001 Detecting toner level
Function of the intermediate transfer unit
Intermediate Transfer Unit
5016-001
Page
Operation of the fuser and paper exit
Fuser/Paper Exit Unit
Detecting the cleaning unit in the Fuser Assembly
Detecting New Cleaning Unit
One side print
Duplex Unit Option
5016-001 Two sided print
5016-001
5016-001 When the setting is four pages
Page
5016-001 Exit of the one sided print
Detecting the duplex upper unit open/close
5016-001 Detecting the paper exit tray open/close
5016-001 Gate claw operation, when print exits
5016-001 Storage of the paper in the duplex unit
5016-001 Operation of the motor
5016-001
5016-001
5016-001 Skew Correction
Acronyms
Start
Diagnostic Information
Error Code Action
Service Error Codes
Go to the Printhead Service Check on
Engine Board Assembly Removal on
Coupling Unit Service Check on
Contact Cam System Service Check on
Message Status Action
User Status Messages
Until the Job Menu is
Unlocking Menus
Restoring all print settings to
Restore EP Factory Defaults on
5016-001
User Attendance Messages
Cancel Job appears on
PIN
Delete All Jobs
5016-001
Second line. Press Select
Displayed. Press Menu
5016-001
Attached
Processing the current print
Your Setup Guide for
Format Disk from
Saver, Busy and Waiting
Displays on the operator
Displays 230 Paper Jam
Base Printer Symptom Table
Symptom Tables
Duplex Unit Symptom Table
Covers Interlock Symptom Table
Paper Feed Symptom Table
Operator Panel Symptom Table
Power Symptom Table
Paper Tray Options Symptom Table
Print Quality Symptom Table
Go to the Poor Color
Service Checks
Bypass Tray Multipurpose Tray Service Check
Base Printer Service Checks
Multipurpose Tray Symptom Chart
Media does not feed from MPT, 250 paper jam message displays
Transparencies do not feed, or feed improperly from the MPT
Card stock does not feed properly from the MPT
Labels do not feed, or feed improperly from the MPT
Double feeding from MPT tray
Carriage Unit Service Check
If the voltage on pin 2 is incorrect, check cable
5016-001
Coupling Unit Service Check
Service Engine Error Motor turns
Service Engine error
Cover Interlock Service Check
If correct, check the voltage on switch terminal
If incorrect, go to the Printhead Service Check
Fuser Error displays
Service Error Code 911 displayed
Developer/Paper Feed Motor Service Check
Feed Motor Cable
Erase Lamp Service Check
Fuser Cold Service Check
5016-001 921 Error codes
Fuser Drive and Contact Cam System Service Check
Fuser drive system is not operating properly
Cam turns from approximately 0 V to +5 V dc
Continuity of the CRF cable to the cam
Cold Approximately 150k to 250k ohms
Fuser Hot Service Check
Error Code
High Voltage Leakage Detect Service Check
Hvps
ITM Drive Service Check
5016-001
Pin 3 Red
Main Fan Service Check
New Toner Cartridge Detection Service Check
Operator Panel Service Check
Operator Panel Buttons Service Check
OPC Drive Symptom Chart
OPC Drive Service Check
Error Code 910 displays
Paper Exit Sensor Service Check
Paper Feed Symptom Table
Paper Feed Service Check
Check the voltages on the inline CRF cable
Go to the Paper Exit Sensor Service Check
Fuser assembly available
Parallel Port Service Check
Power Service Check
5016-001
CN401
5016-001
Go to the 250/250 Dual Paper Tray Service
933 Error Codes are not used
Printhead Service Check
935 Error Codes
Print Quality Initial Service Check
Print Quality Service Checks
FRU
All Black or Color Page Service Check
ITM
All Blank Page Service Check
Go to the Erase Lamp Service Check on
Background Service Check
Black, Color Lines or Bands Service Check
Developer Drive System Service Check
Black or Color Spots Service Check
Line spacing
Evenly Spaced Horizontal Lines/Marks Service Check
Foggy Background Service Check
Low Image Density Service Check
Offset Print Service Check
Poor Color Reproduction Service Check
Residual Image Service Check
Random Marks Service Check
Toner on Backside of Page Service Check
Skew Service Check
White Lines or Bands Service Check
Uneven Print Density Service Check
Be sure the mounting screws in the Hvps are
White Spots Service Check
White/Black Lines Service Check
Toner Level Detect Service Check
Serial Port Service Check
Toner Low/Empty Sensor Service Check
Transfer Roll Service Check
Tray 1 Symptom Chart
Tray 1 Integrated Tray Service Check
It is difficult to remove tray
Detect Sensor
Paper Feed Unit Clutch
5016-001
5016-001
Media double feeds from tray
Flash Memory Options Service Check
Options Service Checks
Dram Memory Options Service Check
Hard Disk Option Service Check
Error Code 977 Network Card
Network Card Option Service Check
250/250 Dual Paper Tray Service Check
Error Code 976 Network Card X X=Network card 1, 2, or
250/250 Paper Tray Symptom Table
FRU
Tray x is correctly installed and Insert Tray x displays
Paper Jam 24x displays and no paper is fed from tray
CL3
5016-001
If the static voltages are correct and the sensor
Shaft Middle Roller Drive Gear
Orange +5 V dc Blue Dc to +5 Brown Green
5016-001
Paper level in tray x is not detected
Paper size in tray x is not detected
Paper Jam Error Messages Duplex
Duplex Unit Option Service Check
Paper Jam Error Messages Printer
5016-001 Duplex Symptom Chart
Duplex option is not recognized
Paper Jam error message displays
Duplex Lvps
Error message displays, printer does not compete POR
ADL, ADT
Gate Claw
Signal Static
If the voltage on pin 6 does not change when
If the voltage on pin 11 is incorrect, replace
Pulley Transfer Gears Timing Belt
Lower
Transfer Roll
Transfer Drive
Unit S3
Paper Jam displays. The printer does not complete POR
To Skew Correction on
Duplex option printed page is skewed
5016-001
Paper Jam Sequence
Print Quality Test Pages
Paper Jam
Paper Jam 202 Duplex Installed Go to the Duplex Unit
Disabling Download Emulations
Diagnostics Menu Structure
Diagnostic Mode
5016-001
Print Registration
5016-001
Print Tests
Print Quality Test Pages
Following Hardware Tests can be selected from this menu
Hardware Tests
LCD Test
Button Test
Parallel Wrap Test
ROM Memory Test
Sdram Memory Test
Serial Wrap Test
Quick Test
Duplex Tests
Duplex Feed
Quick Disk Test
Device Tests
Disk Test/Clean
Flash Test
Serial Number
Printer Setup
Setting the Page Count
Viewing the Permanent Page Count
Setting Configuration ID
Parallel Strobe Adjustment
Laser Power
Restore EP Factory Defaults
Error Log
Viewing the Error Log
Clearing the Error Log
Exiting Diagnostic Mode
5016-001
Handling ESD-Sensitive Parts
Repair Information
Cover Removals
Left Side Cover Removal
Cartridge Cover Removal
Front Cover Removal
Fuser Cover Removal
Top Cover Removal
Right Side Cover Removal
Top Small Cover Removal
Right Side Removals
Carriage Drive Motor Removal
Coupling Drive Motor Removal
Developer Drive Motor Assembly Removal
Fuser Drive Motor Removal
Cam Sensor Removal
OPC Drive Motor Removal
Lvps Assembly Removal
5016-001
Main Fan Mounting Bracket Removal
Main Fan Removal
Motor Mounting Stay C Assembly Removal
Solenoid Removal
OPC Coupling Drive Block Assembly Removal
Left Side Removals
Grid Block 1 Assembly Removal
Grid Block 2 Assembly Removal
Micro Switch Removal
Cover Interlock Switch Removal
Cable Cover 3 Removal
Engine Board Assembly Removal
Controller Board Assembly Removal
Electronics Removals
Hvps Board Assembly Removal
On/Off Coupling Sensor Board Removal
Interconnect Board Assembly Removal
Paper Sensor Board
Resist Sensor Board Removal
Waste Toner Board Assembly Removal
Thermistor and Thermostat Removal
Fuser Unit
Fuser Unit Removal
Fuser Lamp Removal
Printhead Removal
Paper Feed Block Assembly Removal
Main Body
Paper Sensor Board Removal
Print Cartridge Carousel Removal
OPC Coupling Drive Block Assembly Removal on
Carriage Home Position Sensor Removal
Registration Roll Removal
5016-001
Engine Board
Connector Locations
5016-001 Engine Board Connections
Engine Board Connector
Erase Lamp Board
Lvps Low Voltage Power Supply
Tray 1 Sensor Board
Waste Toner Sensor Board
Tray 1 Registration Sensor Board
Belt Position Sensor Board
2nd Paper Option 250/250 Paper Option
Connector Locations for Options
Lvps Internal 2nd Tray Option
Connector
Duplex Unit Option
Lvps Internal Automatic Duplex Option
Electrical Components
Sensor/Switch Locations
Symbol Name Function
Detects when the transfer belt is in the home
Printer Circuit Board Locations Fan/Motor Locations
Solenoid/Clutch Locations
Duplex Option
250/250 Paper Tray Option
Reference
Cable Connections
EVL
5016-001
Lubrication Specifications
Safety Inspection Guide
Service Precautions
Cleaning Procedures
5016-001
Parts Catalog
How To Use The Parts Catalog
Assembly 1 Fuser
Asm Index Part Number
Assembly
Assembly 2 Fuser
Asm Part Units Description Index Number
Assembly 2 Cont. Fuser
Assembly
Assembly 3 Transfer
Assembly
Assembly 4 Frames
Assembly
Assembly 5 Frames Left Side
Assembly
Assembly 5 Cont. Frames Left Side
Assembly
Assembly 6 Frames Right Side
Assembly
Assembly 6 Cont. Frames Right Side
12G1123 Stop, Latch, Right 12G1072 Support
Assembly 7 Frames Right Side
Assembly
Assembly 7 Cont. Frames Right Side
Assembly
Assembly 8 Frames Right Side
Assembly
Assembly 9 Carriage Block
Assembly
Assembly 10 Base Frame
Assembly
Assembly 11 Front Cover Assembly
Assembly
Assembly 11 Cont. Front Cover Assembly
Assembly
Assembly 12 Front Cover Assembly
Asm Part Units Description Index Number
Assembly 12 Cont. Front Cover Assembly
Assembly 12
Assembly 13 Feed Unit
Assembly
Assembly 14 Laser Scanner Unit
Assembly
Assembly 14 Cont. Laser Scanner Unit
Assembly 14
Assembly 15 Cassette
PCB
Assembly 16 Upper Covers
Assembly
Assembly 16 Cont. Upper Covers
Assembly
Assembly 17 Covers
Assembly
Assembly 18 Covers / Frame 250 Tray Option
Assembly
Assembly 18 Cont. Covers/Frame 250 Option
Assembly 18
Assembly 19 Middle Roll Unit 250 Tray Option
Assembly
Assembly 20 250/250 Tray Option Lower Unit
Assembly
Assembly 21 Duplex Unit Option
Assembly
Assembly 21 Cont. Duplex Unit Option
Assembly
Assembly 22 Cassette Upper Section
Assembly
Assembly 23 Cassette Rear Section
Assembly
Assembly 24 Cassette Rear Section
Assembly
Assembly 25 Duplex Option Lower Section
Assembly
Assembly 25 Cont. Duplex Lower Section
Assembly
Assembly 26 Duplex Option Lower Section
Assembly
Assembly 27 Duplex Option Lower Section
Assembly
Assembly 28 Cassette Lower Section
Assembly
Assembly 29 Duplex Option Lower Section
Assembly
Assembly 29 Cont. Duplex Option Lower
Assembly
128MB Sdram Dimm
Assembly 30 Miscellaneous
Index
Index
Hvps
Evenly Spaced Horizontal Lines
Part Numbers
5016-001
12G1135 12G1181
5016-001
61,7-67,7-75
35 , 7-39 , 7-61 , 7-71
12G1538 12G1585 13,7-41 12G1539 12G1586
12G1617
5016-001
