5016-001
Paper Feed Service Check
Paper jam messages 201 and 202 display when a timing problem with media exists, either not arriving or leaving the paper pass or exit sensors within the specified time.
When a 201 paper jam message displays, the media has not completely passed over the paper pass sensor. When a 202 paper jam message displays, media has exited the paper pass sensor, but has not reached or exited the exit sensor.
Paper Feed Symptom Table
Paper jam 201 displays when media is detected and fed from tray x, or paper jams between tray x and the exit sensor. If the registration roller in the base printer is not turning, go to A.
Paper jam 201 displays when media is detected and fed from tray x or paper jams between tray x and the exit sensor. If the registration roller in the base printer is turning, go to B.
Paper jam 202 displays when media is detected and fed from tray x, or paper jams after passing the paper sensor. Go to C.
A 201 Paper Jam Indicates the registration roller in the base printer is not turning.
Note: Operation of the registration roller clutch can be checked by grounding pin 2 (orange lead) of the CRF cable. The clutch should pick when the orange lead is grounded. If the clutch picks, go to step 1. If it does not pick, go to step 3.
| FRU | Action |
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1 | Registration Roller | Be sure the registration roller in the base printer |
| (in printer) | is operating smoothly, with no binds. Check the |
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| roller for signs of slick spots or contamination. |
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| Repair as necessary. |
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2 | Paper Feed Gear | Check the paper feed gear assembly for proper |
| Assembly | operation. If incorrect, check the developer |
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| decrease gear, gear B28, the idler pulley and |
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| idler pulley tension spring for binds, loose or |
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| broken parts. If incorrect, repair as necessary. |
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