Nortel Networks DMS/MSL-100 manual

Reader Response Form

Nortel Networks Symposium Call Center Server

Product release 5.0

Symposium and DMS/MSL-100 Switch Guide

Tell us about yourself:

Name:

Company:

Address:

Occupation:Phone:

1.What is your level of experience with this product?

New user

Intermediate

Experienced

Programmer

2.How do you use this book?

Learning Procedural

3.Did this book meet your needs?

Reference

Problem solving

Yes No

If you answered No to this question, please answer the following questions.

4.What chapters, sections, or procedures did you find hard to understand?

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

5.What information (if any) was missing from this book?

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

6.How could we improve this book?

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

Please return your comments by fax to 353-91-756050, or mail your comments to

Contact Center Documentation Research and Development Prime, Nortel Networks, Mervue Business Park, Galway, Ireland.