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Reader Response Form
Nortel Networks Symposium Call Center Server
Product release 5.0
Symposium and
Tell us about yourself:
Name:
Company:
Address:
Occupation:Phone:
1.What is your level of experience with this product?
New user
Intermediate
Experienced
Programmer
2.How do you use this book?
Learning Procedural
3.Did this book meet your needs?
Reference
Problem solving
Yes | No |
If you answered No to this question, please answer the following questions.
4.What chapters, sections, or procedures did you find hard to understand?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
5.What information (if any) was missing from this book?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
6.How could we improve this book?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
Please return your comments by fax to
Contact Center Documentation Research and Development Prime, Nortel Networks, Mervue Business Park, Galway, Ireland.