Configuring the switch | Standard 1.0 |
5Respond to the prompts to create the group. The following prompts require special values for use with Symposium Call Center Server:
Prompt | Value |
PROFKEY | Enter the linkset name and service ID. |
PROFILE | CTXEVENT10$ (to support secondary DN keys) |
PROFILE | ACDEVENT11$ (to support ICM) |
PROFILE | ROUTING35$ |
PROFILE | TPCC11$ (to allow Symposium Call Center Server to transfer |
| calls) |
PROFILE | RESOURCE11$ (to support status messages) |
PROFILE | TPAC36$ (to support agent logon/logoff, make ready/not |
| ready, walkaway codes) |
PROFILE | CALLINIT07$ |
PROFILE | SCAI3WC09$ (to allow monitoring of secondary DN keys for |
| transfer and conferences) |
PROFILE | DNQUERY07$ (to report the state of secondary DN keys) |
PROFILE | SCAICC08$ (to release or answer calls on the secondary DN) |
PROFILE | TPQC10$ (to support call treatments) |
PROFILE | ICCM10$ (to support CDNs and call routing) |
When you finish entering responses, type $. For information about the prompts, refer to the Translations Guide.
Result: The utility prompts you to save the new configuration.
6Type Y and press Enter.
7To exit from the table, type quit and press Enter.
50 | Symposium Call Center Server |
