Configuring the switchStandard 1.0
| Compatible |
| with CDN |
ACDGRP Option | (Y/N) |
|
|
SCAIREDIR | N (only compatible for redirection) |
OVFLINQ | N |
TMDELOFL | N |
ACDDISP | N |
MGTRPT | N |
ACDADMIN | N |
QSL | N |
NRONSDN | N |
ACDCPK | N |
ORGANN | N |
FORCING | N |
VARWRAP | N |
TIMECXR | N |
NONIMCUT | N |
ACDXFER | N |
OBSREST | N |
3OVNS | N |
QTOMSB | N |
|
|
Table ACDRTE defines the enhanced overflow routes that a group can take. It also defines the audio treatments that ACD groups use. The routes defined for an ACD group in table ACDRTE are not applied for calls in the CDN.
64 | Symposium Call Center Server |
