Configuring the switch | Standard 1.0 |
Predefined values
The following fields in the Symposium Call Center Server configuration have predefined values:
Symposium Call |
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Center Server |
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parameter | Value | Meaning |
Service ID | |
| (from table |
| SCAIPROF) |
Identifies the connection profile parameters for communication between the switch and Symposium Call Center Server.
Application ID | Any | Symposium Call Center Server |
Service Version | 12 | Release CCM010 |
| 13 | Release CCM011 |
| 14 | Release CCM012 |
| 15 | Releases: CCM013, CCM014 |
| 16 | Release CCM015 |
| 17 | Releases: CCM016, CCM017 |
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Note: To change the Service ID or Service Version, use the Feature Reports utility on the server. These fields must be set correctly to allow you to take advantage of the features of the operating system that you are using.
Symposium Call Center Server logon parameters
Network Node
!uniquely identifies a switch (CO switch or PBX) in a customer’s network. The customer assigns the network node ID to assure a uniqueness in network that might consist of public and private nodes.
!
!
must be a number between
is keyed to the NETNODID field of the SCAIGRP table
84 | Symposium Call Center Server |
