April 2004 | Glossary |
Local area network
A computer network that spans a relatively small area. Most LANs connect workstations and personal computers, and are confined to a single building or group of buildings.
logical expression
A symbol used in scripts to test for different conditions. Logical expressions are AND, OR, and NOT. See also expression, mathematical expression, relational expression.
M Management Information Base
A data structure that describes the collection of all possible objects in a network. Each managed node maintains one or more variables (objects) that describe its state. Symposium Call Center Server Management Information Bases (MIBs) contribute to the overall network MIB by
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identifying Nortel Networks/Meridian/Symposium Call Center Server nodes within the network
identifying significant events (SNMP traps), such as alarms reporting
specifying formats of alarms
Master script
The first script executed when a call arrives at the Symposium Call Center Server. A default Master script is provided with Symposium Call Center Server, but it can be customized by an authorized user. It can be deactivated but not deleted. See also primary script, script, secondary script.
mathematical expression
An expression used in scripts to add, subtract, multiply, and divide values. Mathematical expressions are addition (+), subtraction
Meridian Link Services
A communications facility that provides an interface between the switch and a
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