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| Fault Messages | |
Table 15. LCD Message Troubleshooting Table | ||||
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Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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ERROR: FLASH DID | Yes | The printer | Download the program | |
NOT PROGRAM |
| encountered an | again. If the message | |
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| error trying to | displays again, contact | |
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| program flash | your authorized service | |
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| memory. | representative.1 | |
ERROR: FLASH | No | The printer could | Contact your authorized | |
NOT DETECTED |
| not find flash | service representative.1 | |
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| memory. |
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ERROR: LOCKED | No | nnnnnnnnnnnnnnn | Contact your authorized | |
SN=nnnnnnnnnnnnn |
| nnnnnn is the | service representative.1 | |
nnnnnnnn |
| serial number of |
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| the printer’s |
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| security key. The |
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| SPX serial number |
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| does not match the |
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| printer’s serial |
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| number and |
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| cannot be used |
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| with the printer. |
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ERROR: NO DRAM | No | The printer could | Contact your authorized | |
DETECTED |
| not find any | service representative.1 | |
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| DRAM. |
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ERROR: NVRAM | No | The | Contact your authorized | |
FAILURE |
| SRAM on the | service representative.1 | |
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| controller board |
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| has failed. |
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