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| Fault Messages | |
Table 15. LCD Message Troubleshooting Table | ||||
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Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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ACTIVATE LOST | No | Printer detects | The printer reports the | |
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| twinax protocol | error. | |
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| communication |
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| errors. |
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B10 ERROR: NO | No | SDRAM DIMM | Cycle power to see if the | |
DRAM DETECTED* |
| may not be | message clears, if not, | |
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| properly installed. | contact your authorized | |
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| service representative.1 | |
B11 ERROR: RAM | No | RAM test failure. | Cycle power to see if the | |
TEST FAILED* |
| SDRAM DIMM | message clears, if not, | |
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| may not be | contact your authorized | |
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| properly installed. | service representative.1 | |
B12 ERROR: | No | Program not | Cycle power to see if the | |
PROGRAM |
| downloaded to the | message clears, if not, | |
MISSING* |
| printer. | contact your authorized | |
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| service representative.1 | |
B13 ERROR: NOT | No | Attempting to | Cycle power to see if the | |
COMPATIBLE* |
| download a | message clears, if not, | |
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| program that is not | contact your authorized | |
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| intended for this | service representative.1 | |
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| printer. |
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