Fault Messages

Table 15. LCD Message Troubleshooting Table

 

 

 

 

Displayed Message

Can User

Explanation

Solution

Correct?

 

 

 

 

 

 

 

 

 

 

 

ACTIVATE LOST

No

Printer detects

The printer reports the

 

 

twinax protocol

error.

 

 

communication

 

 

 

errors.

 

 

 

 

 

B10 ERROR: NO

No

SDRAM DIMM

Cycle power to see if the

DRAM DETECTED*

 

may not be

message clears, if not,

 

 

properly installed.

contact your authorized

 

 

 

service representative.1

B11 ERROR: RAM

No

RAM test failure.

Cycle power to see if the

TEST FAILED*

 

SDRAM DIMM

message clears, if not,

 

 

may not be

contact your authorized

 

 

properly installed.

service representative.1

B12 ERROR:

No

Program not

Cycle power to see if the

PROGRAM

 

downloaded to the

message clears, if not,

MISSING*

 

printer.

contact your authorized

 

 

 

service representative.1

B13 ERROR: NOT

No

Attempting to

Cycle power to see if the

COMPATIBLE*

 

download a

message clears, if not,

 

 

program that is not

contact your authorized

 

 

intended for this

service representative.1

 

 

printer.

 

 

 

 

 

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Image 319
Printronix P7000 user manual Fault Messages, Displayed Message Can User Explanation Solution Correct?