Chapter 7 Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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| ||
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| |
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|
|
| |
ERROR | No | An interim | Contact your authorized | |
OCCURRED |
| message that | service representative.1 | |
FLUSHING |
| displays while the |
| |
QUEUES* |
| printer discards |
| |
|
| host data it cannot |
| |
|
| use because a |
| |
|
| fault condition |
| |
|
| exists. |
| |
|
|
|
| |
ERROR: PROGRAM | No | The printer | Contact your authorized | |
NEEDS MORE |
| requires more | service representative.1 | |
DRAM |
| DRAM to run the |
| |
|
| downloaded |
| |
|
| program. |
| |
|
|
|
| |
ERROR: PROGRAM | No | The printer | Contact your authorized | |
NEEDS MORE |
| requires more flash | service representative.1 | |
FLASH |
| memory to run the |
| |
|
| downloaded |
| |
|
| program |
| |
|
|
|
| |
ERROR: PROGRAM | Yes | The printer is not | Use the correct emulation | |
NOT COMPATIBLE |
| compatible with the | software options(s) for | |
|
| downloaded | this printer model. | |
|
| program. |
| |
|
|
|
| |
ERROR: PROGRAM | Yes | The printer does | There is no program in | |
NOT VALID |
| not see a program | printer memory. | |
|
| in flash memory. | Download the emulation. | |
|
|
|
| |
ERROR: SECURITY | No | The security key is | Contact your authorized | |
KEY NOT |
| not present or | service representative.1 | |
DETECTED |
| failed. |
| |
|
|
|
| |
ERROR: SHORT AT | No | Hardware failure in | Contact your authorized | |
ADDRESS XXXX |
| SDRAM or | service representative.1 | |
|
| controller circuitry. |
| |
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