
Chapter 7 Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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PROTECTED | No | Fatal firmware | Contact your authorized | |
INSTR* |
| error on controller | service representative.1 | |
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| board. |
| |
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PWR SUPP VOLT * | No | Power supply | Replace power supply | |
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| failed. | board. | |
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QUEUE OVERRUN | No | In CT twinax | Contact your authorized | |
|
| emulation, the print | service representative.1 | |
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| buffer has |
| |
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| overflowed. |
| |
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RBN SENSOR | No | Failure of the | Contact your authorized | |
ERROR |
| barcode reader | service representative.1 | |
See User Manual |
| sensor. |
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REMOVE USED | No | Status message: | Contact your authorized | |
SPX |
| An SPX is depleted | service representative.1 | |
THEN PRESS |
| because it has |
| |
ENTER |
| successfully |
| |
|
| reprogrammed the |
| |
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| security key on the |
| |
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| controller board. |
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RESTORING BOOT | No | Normal download | No action is required. | |
CODE |
| initialization |
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| message. |
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RIB INVLD CMD* | Yes | Ribbon Invalid | Cycle power. Run the | |
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| Command. | print job again. If the | |
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| Firmware error on | message appears, | |
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| the controller | download the emulation | |
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| board. | software again. If the | |
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| message appears again, | |
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| contact your authorized | |
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| service representative.1 |
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