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| Fault Messages | |
Table 15. LCD Message Troubleshooting Table | ||||
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Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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SHUTTLE STALL | Yes | The shuttle is not | Set the platen lever to | |
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| moving. | match the thickness of | |
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| paper, but not too tightly. | |
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| Check and adjust the | |
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| platen gap. Inspect the | |
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| ribbon mask for | |
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| deformation that snags | |
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| and interferes with shuttle | |
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| movement. If fault source | |
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| is not apparent, contact | |
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| your authorized service | |
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| representative.1 | |
SOFTWARE | No | Application | Contact your authorized | |
ERROR* |
| software tried to | service representative.1 | |
CYCLE POWER |
| perform illegal |
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| printer function, or |
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| damaged logic |
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| circuits found on |
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| controller board. |
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SPX FOUND, | No | The controller | Contact your authorized | |
ERROR: |
| board does not | service representative.1 | |
KEY NOT |
| have a security |
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DETECTED |
| key. |
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SPX NOT NEEDED | No | Options included | Contact your authorized | |
OPTIONS |
| on the SPX are | service representative.1 | |
ENABLED |
| already installed on |
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| the host printer. |
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STACK | No | Fatal firmware | Contact your authorized | |
OVERFLOW* |
| error on controller | service representative.1 | |
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| board. |
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STACK | No | Firmware error on | Contact your authorized | |
UNDERFLOW* |
| the controller | service representative.1 | |
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| board. |
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