Chapter 7 Diagnosing Problems
Fault Messages
If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault. Fault messages are summarized in Table 15.
Displayed faults fall into one of two categories:
•Operator correctable
•Field service required
For the
NOTE: The Maintenance Manual provides more detailed information and procedures for resolving fault conditions. However, many of the procedures described there must be performed only by your authorized service representative.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an asterisk (*). This usually indicates that an authorized service representative is needed. You may try two steps to clear the fault before calling your authorized service representative:
1.Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.
2.If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative.
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