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| Fault Messages | |
Table 15. LCD Message Troubleshooting Table | ||||
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Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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RIB INVLD STATE* | No | Ribbon Invalid | Contact your authorized | |
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| State. | service representative.1 | |
RIBBON DRIVE | No | The controller | Contact your authorized | |
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| board does not | service representative.1 | |
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| detect a ribbon |
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| drive motor. |
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RIBBON UNDER 2% | Yes | Message is | Install a new ribbon. | |
Change RBN Soon |
| displayed when |
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| ribbon life reaches |
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| 2% level. |
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RBN AT END POINT | Yes | Software has | Install a new ribbon. | |
Change Ribbon |
| determined that |
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| the ribbon life is at |
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| end point. |
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RIBBON NOT | Yes | The printer does | Use the ribbons specified | |
RECOGNIZED |
| not detect correct | for the printer. | |
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| ribbon type. |
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RIBBON STALL | Yes | The controller | Check the ribbon path for | |
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| board does not | jams; if necessary, install | |
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| detect ribbon | a new ribbon. | |
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| movement. |
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SCS COMMAND | No | Printer received | Contact your system | |
ERROR* |
| undefined control | administrator. | |
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| character. |
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SECURITY CODE | No | Security code of | Contact your authorized | |
VIOLATION* |
| PAL on controller | service representative.1 | |
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| board does not |
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| match code of |
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| firmware on the |
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| controller board. |
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