Chapter 7 Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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| ||
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| |
32 PAPER JAM | Yes | A timeout message | Clear paper jam and | |
TIMEOUT |
| is sent to the host if | reload paper. | |
|
| no paper motion |
| |
|
| has occurred for 10 |
| |
|
| minutes after |
| |
|
| CLEAR was |
| |
|
| pressed to clear |
| |
|
| the jam fault. |
| |
|
|
|
| |
33 PLATEN OPEN | Yes | Platen lever has | Close platen lever. | |
TIMEOUT |
| been open for at |
| |
|
| least one minute. |
| |
|
|
|
| |
34 RIBBON STALL | Yes | In the CT | Reload the ribbon. | |
TIMEOUT |
| emulation with a |
| |
|
| coax interface, the |
| |
|
| ribbon has not |
| |
|
| moved for 10 |
| |
|
| minutes after |
| |
|
| CLEAR was |
| |
|
| pressed to clear |
| |
|
| the ribbon drive |
| |
|
| fault. |
| |
|
|
|
| |
48V PWR FAIL* | No | Internal power | Contact your authorized | |
|
| failure. | service representative.1 | |
A TO D OVERUN* | No | Fatal firmware | Contact your authorized | |
|
| error on controller | service representative.1 | |
|
| board. |
| |
|
|
|
| |
ACCESS NULL | No | Fatal firmware | Contact your authorized | |
PTR* |
| error on controller | service representative.1 | |
|
| board. |
| |
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