Chapter 7 Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message | Can User | Explanation | Solution | |
Correct? | ||||
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| ||
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| |
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| |
SECURITY KEY | No | The security key is | Contact your authorized | |
NOT DETECTED |
| not present or has | service representative.1 | |
|
| failed. |
| |
|
|
|
| |
SENDING | No | Status message: | No action is required. | |
PROGRAM |
| the printer is |
| |
TO EC |
| loading the engine |
| |
PROCESSOR |
| controller program |
| |
|
| into the engine |
| |
|
| controller. |
| |
|
|
|
| |
SHUTL INV CMD* | No | Fatal firmware | Contact your authorized | |
|
| error on controller | service representative.1 | |
|
| board. |
| |
|
|
|
| |
SHUTL INV PARM* | No | Fatal firmware | Contact your authorized | |
|
| error on controller | service representative.1 | |
|
| board. |
| |
|
|
|
| |
SHUTL OVR | No | The shuttle is | Contact your authorized | |
SPEED* |
| running over | service representative.1 | |
|
| speed. |
| |
|
|
|
| |
SHUTTLE JAM | Yes | No shuttle | Check for obstruction to | |
|
| movement or | shuttle, a twisted ribbon, | |
|
| shuttle moving at | or platen lever closed too | |
|
| wrong speed. | tightly. If fault source is | |
|
|
| not apparent, contact | |
|
|
| your authorized service | |
|
|
| representative.1 |
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